Project Manager (VP level)
Legal Management Group•Los Angeles, CA
About The Position
We are seeking a highly skilled and detail-oriented Project Manager to lead cross-functional projects, optimize legal operations, and ensure peak performance across our case management, intake, and compliance processes. The ideal candidate will bring a strong background in process improvement and project management, preferably with experience in Filevine, LeadDocket, and other legal technology platforms.
Requirements
- Bachelor’s degree in Computer Science, Business or related field
- 3+ years in legal operations, process improvement or related fields
- Proven track record in reporting and cross functional project management
- An impressive portfolio of projects initiated and implements, demonstrating measurable business impact
- 2+ years of hands-on experience in legal CRM/case management systems
- Strong technical proficiency in integration, automation tools and workflow optimization
- Excellent communication skills with the ability to explain technical concepts to non-technical staff
Nice To Haves
- Certified Lean six sigma Green or Black Belt (an advantage)
Responsibilities
- Collect, analyze and interpret operational data from systems including productivity tools and performance metrics
- Conduct in-depth analyses to detect trends, identify bottlenecks and pinpoint areas for improvement
- Develop, maintain and automate dashboards and reports to track KPI’s and business performance
- Present actionable insights and recommendations to senior management
- Document existing workflows and procedures in clear, standardized formats
- Identify and prioritize high impact process optimization opportunities
- Collaborate with cross-functional teams to design, implement and monitor improvements
- Conduct training sessions to ensure smooth adoption of new processes
- Lead regular calibration meetings to evaluate process effectiveness and make adjustments
- Develop and maintain auditing parameters to ensure compliance with policies and regulations
- Conduct audits, identify non compliance issues, and recommend corrective actions
- Maintain detailed audit logs, corrective action plans and compliance reports
- Lead at least one major process improvement project per quarter from planning to evaluation
- Define project scope, objectives, timelines and deliverables
- Coordinate tasks and communication across all involved teams
- Monitor progress and adapt strategies as needed to meet deadlines
- Prepare weekly and monthly reports on operational performance
- Use visual storytelling and clear narrative to communicate complex data
- Partner with different departments to share insights, gather feedback and implement solutions
- Promote a culture of continuous improvement across the organization
- Audit bonus calculations for accuracy against established criteria
- Track KPIs for data analysis, compliance, reporting and project delivery
- Identify discrepancies and recommend solutions to leadership
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What This Job Offers
Job Type
Full-time
Career Level
Director
