About The Position

The Project Manager, Field Installations owns delivery of Anova’s largest multi-site customer installation rollouts, from signed order through installation, activation, reporting, and closeout. This role serves as the customer’s single point of contact throughout each rollout, translating commitments into clear project plans, realistic schedules, and reliable weekly updates. The position leads a small dispatch and coordination team based in the U.S. and Europe and partners with Regional Leads, Sales, Customer Success, Operations, Engineering, and Finance. It reports to the Field Installation Program Manager. Success is measured by on-time milestone delivery, faster time from order to live devices, first-time-right installations, and an engaged dispatch team. Anova monitors more than 1,250,000 assets across nearly 80 countries for over 2,000 clients. The company describes its work as combining industrial IoT technology and expertise to provide tailored solutions that make operations safer, more efficient, and more reliable. Anova states that it offers competitive compensation and rewards, appreciation, growth and advancement opportunities, and benefits supporting employees’ lives and well-being.

Requirements

  • At least 5 years of project management experience in field services, installation, construction, telecommunications, utilities, or a related operational environment.
  • Proven experience delivering multi-site projects for external customers, including project plans, schedules, status reporting, and change control.
  • At least 2 years of experience leading or supervising a team, such as dispatch, scheduling, coordination, or field teams.
  • Strong customer communication skills, including experience running status meetings with senior customer contacts.
  • Advanced Microsoft Excel skills, including XLOOKUP/VLOOKUP, IF statements, and pivot tables, and experience with scheduling or project management tools.
  • Proven ability to manage several projects and competing priorities in a fast-paced environment.
  • Ability to travel up to 25% based on project needs, including occasional multi-day trips for customer kickoffs and site visits.
  • Valid driver’s license.
  • Ability to perform typical office tasks, including sitting for extended periods, using a computer and mobile devices, and communicating effectively in meetings and presentations.
  • Ability to stand and walk at customer sites and field locations, including outdoors, and occasionally lift up to 25 lbs.

Nice To Haves

  • Bachelor’s degree in Business, Operations Management, Engineering, or a related discipline.
  • PMP, CAPM, or similar project management certification.
  • Experience in industrial IoT, telemetry, tank monitoring, or propane and fuel distribution.
  • Experience scheduling and managing third-party contractors.
  • Experience with field service management or dispatch software, Smartsheet, or Microsoft Project.
  • Experience working in a matrix organization where influence and collaboration matter as much as direct authority.

Responsibilities

  • Own assigned large and multi-site customer rollouts from handoff through closeout, serving as the customer’s single point of contact.
  • Create project plans covering scope, sites, sequencing, milestones, materials, resources, and dependencies.
  • Lead customer kickoffs and weekly status meetings, and report progress while making timelines, risks, and open issues visible to customers and internal stakeholders.
  • Manage scope changes through a documented change process.
  • Confirm site data, access, equipment details, and customer contacts before scheduling work.
  • Coordinate with Production and Operations to ensure devices, accessories, and materials arrive at sites before installers.
  • Track first-time-right installations and repeat visits by project, and partner with Regional Leads to resolve root causes and improve future plans.
  • Route activation, connectivity, and device issues to Hardware and Software Engineering, tracking them through resolution.
  • Lead, coach, and develop the dispatch and coordination team; set daily priorities, run daily status recaps, and hold regular one-on-one meetings.
  • Own field installation work calendars and crew assignments, ensuring efficient routing and use of installer and contractor capacity.
  • Establish team standard work, including trackers, daily customer updates, contractor inventory, and accurate project data.
  • Validate contractor invoices against completed installations before approval.
  • Partner with Sales and Customer Success on scope, start dates, and customer expectations before commitments are made; plan crews weekly with Regional Leads.
  • Close out projects by confirming devices are installed, activated, and reporting; deliver final documentation and hand accounts off to Customer Success.

Benefits

  • Competitive compensation and reward strategies.
  • Opportunities for growth and advancement.
  • Benefits supporting employees’ health, finances, and well-being.
  • Recognition and reward.
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