About The Position

The Project Manager, Field Installations owns delivery of Anova’s largest multi-site customer installation rollouts, from signed order through installation, activation, and reporting. The role serves as the customer’s single point of contact during each rollout, translating commitments into clear project plans, realistic schedules, and reliable weekly updates. The Project Manager leads a small dispatch and coordination team based in the U.S. and Europe and works closely with Regional Leads, Sales, Customer Success, Operations, Engineering, and Finance. The position reports to the Field Installation Program Manager. Success is measured by on-time milestone delivery, faster time from order to live devices, first-time-right installations, and an engaged dispatch team. The role also involves travel of up to 25% based on project needs, including occasional multi-day customer kickoff and site visits.

Requirements

  • At least 5 years of project management experience in field services, installation, construction, telecommunications, utilities, or a related operational environment.
  • Proven experience delivering multi-site projects for external customers, including project plans, schedules, status reporting, and change control.
  • At least 2 years of experience leading or supervising a team, such as dispatch, scheduling, coordination, or field teams.
  • Strong customer communication skills, including experience running status meetings with senior customer contacts.
  • Advanced Microsoft Excel skills, including XLOOKUP/VLOOKUP, IF statements, and pivot tables, and experience with scheduling or project management tools.
  • Proven ability to manage several projects and competing priorities in a fast-paced environment.
  • Ability to travel up to 25% based on project needs, including occasional multi-day trips for customer kickoffs and site visits.
  • Valid driver’s license.

Nice To Haves

  • Bachelor’s degree in Business, Operations Management, Engineering, or a related discipline.
  • PMP, CAPM, or similar project management certification.
  • Experience in industrial IoT, telemetry, tank monitoring, or propane and fuel distribution.
  • Experience scheduling and managing third-party contractors.
  • Experience with field service management or dispatch software, Smartsheet, or Microsoft Project.
  • Experience working in a matrix organization where influence and collaboration matter as much as direct authority.

Responsibilities

  • Own assigned large, multi-site customer rollouts from handoff through closeout and act as the customer’s single point of contact.
  • Build rollout plans covering scope, site lists, sequencing, milestones, materials, resources, and dependencies.
  • Lead customer kickoffs and weekly status meetings, and report progress while keeping timelines, risks, and open issues visible.
  • Manage scope changes through a documented change process.
  • Confirm site data, access, equipment details, and customer contacts before scheduling work.
  • Coordinate with Production and Operations to ensure devices, accessories, and materials arrive at each site before installers.
  • Track first-time-right installations and repeat visits by project, partnering with Regional Leads to address root causes and improve future plans.
  • Route activation, connectivity, and device issues to Hardware and Software Engineering and track them through resolution.
  • Lead, coach, and develop the dispatch and coordination team by setting daily priorities, running daily status recaps, and holding regular one-on-ones.
  • Own installation work calendars and crew assignments, ensuring efficient routing and effective use of installer and contractor capacity.
  • Establish team standard work, including trackers, daily customer updates, contractor inventory, and accurate project data.
  • Validate contractor invoices against completed installations before approval.
  • Partner with Sales and Customer Success on scope, start dates, and customer expectations before commitments are made, and plan crews weekly with Regional Leads.
  • Close out projects by confirming devices are installed, activated, and reporting; delivering final documentation; and handing accounts off to Customer Success.

Benefits

  • Competitive compensation and reward strategies.
  • Opportunities for growth and advancement.
  • Benefits supporting health, finance, recognition, and well-being.
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