Project Manager

Tessera•Spokane, WA

5d•Onsite

About The Position

Tessera is seeking a Project Manager to lead the site team, including subcontractors, to deliver outstanding customer results both functionally and contractually at Fairchild Airforce Base. This role serves as the central point of contact (POC) with the customer for performance of all work under the contract, leading customer engagement and communications. The Project Manager will leverage the full team to maintain performance excellence and solve problems in partnership with the customer, continuously seeking input for improvement and understanding customer needs, culture, and mission. This position fully supports Tessera’s mission of Providing Opportunities to People with Disabilities by partnering with recruiters, vocational specialists, HR Partners, and Workforce Development teams to attract, retain, and develop a diverse employee workforce. A strong emphasis is placed on driving a world-class safety management system and safety culture through leadership engagement, risk management, assurance, and training, modeling positive safety leadership behaviors. The role requires strong employee relations skills, including servant leadership, building morale, communication, providing feedback, and conflict resolution, with close collaboration with human resources and vocational staff. The Project Manager is competent in the timely and effective use of employee relations tools and processes, managing by walking around, and mentoring, motivating, and inspiring the leadership team and employees. Improving staff knowledge, skills, and abilities through targeted recruitment, training, coaching, and performance feedback is crucial. The role leads the site’s reliability performance trajectory, aiming for advanced capability by year two, and leads the site reliability program to extend asset life and reduce breakdowns. A strategic vision for the site and contract, converting strategy into action through disciplined planning and project management, is essential. The Project Manager will focus on continual process improvement, balanced excellence in site performance metrics, and financial management, understanding profit and loss drivers and judicious use of resources. Contract management, ensuring all requirements are met and issues are resolved, and operational excellence through leveraging the leadership team and BI solutions are key. Change management, designing and implementing change successfully, and leading key change initiatives are also responsibilities. The Project Manager is responsible for the success of all assigned missions, including planning, profitability, resource leveling, production, status reporting, and coordination with various stakeholders. They will establish project objectives, procedures, and performance standards, and are accountable for coordinating work schedules and operational guidance to ensure mission accomplishment on time, within budget, and according to standards. Facilitating and managing reporting requirements, formulating reports, and facilitating problem resolution are also part of the role. Control and tracking of property, travel as needed, and ensuring professionalism in the workforce are required. The Project Manager is responsible for updating and implementing safety, quality, awards, and training programs, and developing yearly budget requirements, determining capital and expense needs, and establishing cash flow and P&L input. They will model and promote Tessera’s core values and develop a culture of innovation, collaboration, and informed risk-taking, empowering employees to make decisions and ensure customer satisfaction. All Other Duties as Assigned.

Requirements

A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.
Bachelor’s degree in Construction Management, Project Management, or something similar preferred
At least 5 years of previous experience in Maintenance Management with an emphasis on grounds required
3-5 years of previous management experience within a similar capacity required
Previous combination of experience and education will be considered
Staff Leadership and management experience
Previous experience with employee relations, employee development and technical training
Experience managing a positive safety culture

Responsibilities

Leads the site team, including subcontractors, to deliver outstanding customer results both functionally and contractually.
Conduct overall management coordination and be the central point of contact (POC) with the customer for performance of all work under the contract.
Leads customer engagement and communications.
Leverage full team including frontline supervisors, QC, subcontractors and site leadership to maintain performance excellence and solve tough problems as a team in partnership with the customer.
Continuously pulses customer stakeholders for improvement input and understands customer’s needs, culture and mission.
Fully supports Tessera’s mission of Providing Opportunities to People with Disabilities.
Actively partners with Tessera’s recruiters, vocational specialists, HR Partners, and Workforce Development teams to attract, retain, and develop a diverse employee workforce.
Drives a world-class safety management system and safety culture through leadership engagement, safety risk management, safety assurance and safety training and promotion.
Model positive safety leadership behaviors.
Strong employee relations skills including servant leadership. building morale, communication, providing feedback, and conflict resolution.
Collaborates closely with human resources and vocational staff.
Competent in the timely and effective use of employee relations tools and processes – owns these processes with support from HR (not the other way around).
Manages by walking around.
Mentors, motivates and inspires the leadership team, functional teams, and employees to operate with a “can do, will do” attitude.
Improves staff knowledge, skills and abilities through targeted recruitment, formal and on-the-job training, coaching, and performance feedback along all aspects of the employee life cycle.
Leads site’s reliability performance trajectory with goals of achieving core capability at end of year 1 and adding advanced capability starting year 2, based on Tessera’s reliability maturity model.
Leads the site reliability program to extend asset life and reduce breakdowns.
Leverages the entire team to drive an asset ownership culture, expand/improve planned maintenance, leverage predictive tools, and enable key processes such as root cause analysis and preventative maintenance (PM) optimization.
Possesses strategic vision for the site, the contract and meeting the future needs of the customer.
Able to convert this strategy into action through disciplined planning and project management.
Focused on continual process improvement, “balanced excellence” of site performance metrics, and combatting operational complacency.
Financial Management – understands profit and loss drivers, always looking at judicious use of Tessera resources and to preserve/improve Tessera’s bottom line.
Able to maintain the balance between mission and financial performance.
Contract Management – understands the full contract requirements and ensures requirements are assigned to the right teams for day-to-day management.
Briefs external and internal customers on relevant aspects and resolves issues as needed.
Operational Excellence – leverages the leadership team and established BI solutions to drive superior performance results, e.g., capacity, on-time completion, backlog, quality, and customer ratings.
Includes a unified and tiered effort including shop tailgate sessions, production meetings, and customer briefings.
Change Management – designs and implements change successfully, leveraging the shared intelligence and unique perspectives of the leadership team.
Able to explain “the why” to employees in language that is relevant to them.
Leads completion of key change initiatives for the customer and/or internal to the site.
Responsible for the success of all missions assigned, including planning, profitability, resource leveling, production, status reporting, and coordination with employees, customers, Contracting Officers Representative (COR) and outside agencies.
Establishes project objectives, procedures, and performance standards within boundaries of company policy and contract Performance Work Statement (PWS).
Accountable for coordinating work schedules, day-to-day tasking and operational guidance to ensure the mission is accomplished on time, within budget, and according to established quality, security, safety and environmental standards.
Facilitates, manages, and supports all internal and external reporting requirements.
Formulates reports (Workday, Excel, PowerBI, AI) concerning such areas as work progress, cost control, waste reduction and scheduling.
Facilitate problem resolution through timely improvements and good working relationships.
Control and tracking of property including materials, equipment, and supplies used for this contract.
Travel to Home Office conferences, flagship sites, and outlying contract sites as needed.
Ensures professionalism in both appearance and demeanor through the Tessera workforce.
Responsible for updating and implementing the site’s safety, quality, awards, and training programs.
Develops yearly budget requirements based on an assessment of contract requirements.
Determines capital and expense requirements, establishes cash flow requirements, and determines P&L input for planning cycles.
Models and continuously promotes Tessera’s core values of integrity, inclusion and partnership in service to our purpose, our community impacts, and our humanitarianism.
Develops a culture of innovation, collaboration, and informed risk taking.
Empowers employees to make decisions in response to customers and to take appropriate action to ensure customer satisfaction.
All Other Duties as Assigned.