Project Manager - United Concordia Dental

Highmark Health•Washington, NV

1d•$68,400 - $105,900•Remote

About The Position

The Project Manager leads complex initiatives from definition through transition by creating delivery clarity, coordinating cross-functional execution, maintaining reliable project evidence, and enabling timely sponsor decisions. The role is accountable for disciplined planning, coordination, execution, monitoring, and closure, translating approved business objectives into actionable delivery structures and leading teams toward agreed scope, schedule, cost, quality, readiness, and outcome commitments. The Project Manager partners with sponsors, business owners, Program Managers, Business Analysts, technology partners, operational leaders, vendors, and subject-matter experts. The role owns initiative-level execution within the PMO operating model, maintains integrated project plans and governance, manages risks and changes, communicates delivery health, and supports the transition to operations and business outcome ownership. The position is remote and requires U.S. citizenship and a background check due to Department of Defense contract requirements.

Requirements

High school diploma or GED.
1–3 years of experience in a project manager role and/or project leadership role.
U.S. citizenship and successful completion of a background check due to Department of Defense contract requirements.
Strong project planning and integrated schedule management skills.
Skills in RAID, dependency, decision, and change management.
Sponsor and stakeholder engagement skills.
Executive and delivery-team communication skills.
Meeting facilitation and action management skills.
Problem-solving, negotiation, and conflict-resolution skills.
Financial and vendor coordination skills.
Change readiness, adoption, and transition-planning skills.
Team leadership and accountability skills.
Strong organization, judgment, and follow-through.

Nice To Haves

Bachelor’s degree in business, technology, healthcare administration, operations, project management, or a related field, or equivalent relevant experience.
Advanced education or professional development in project management, business, technology, healthcare administration, change management, or a related discipline.
Five or more years of progressively responsible experience leading projects, initiatives, or complex cross-functional work.
Experience developing and maintaining project charters, integrated plans, schedules, RAID logs, decision logs, status reports, and stakeholder communications.
Experience coordinating delivery across business and technical teams in a matrixed environment.
Experience managing scope, schedule, dependencies, risks, issues, decisions, changes, and resource constraints.
Demonstrated ability to communicate with sponsors and leaders, facilitate decisions, and present clear recommendations.
Experience in healthcare, insurance, regulated operations, technology-enabled delivery, or another complex environment.
Experience with structured project lifecycle, governance, audit, or compliance requirements.
Experience with business and technology initiatives and predictive, agile, or hybrid delivery approaches.
Experience coordinating vendors or external delivery partners.
Experience using portfolio-management and collaboration platforms to support transparent project controls and reporting.
PMP certification or comparable project management training or certification.
Change-management or agile certification.

Responsibilities

Clarify business needs, intended outcomes, success measures, scope, assumptions, constraints, and acceptance expectations with sponsors and business owners.
Develop and maintain project charters, integrated plans, schedules, milestone maps, resource needs, and delivery assumptions.
Establish project roles, responsibilities, decision rights, governance forums, escalation paths, and working agreements.
Identify internal and external dependencies and incorporate them into project planning, sequencing, and commitments.
Align delivery methods and controls with initiative complexity, risk, regulatory exposure, and business needs.
Lead day-to-day cross-functional delivery across relevant business, technology, operations, clinical, regulatory, finance, data, vendor, and other teams.
Facilitate project meetings and working sessions with clear agendas, decisions, owners, due dates, and follow-through.
Track progress against scope, schedule, cost, quality, readiness, and delivery commitments; resolve routine barriers and escalate constraints.
Validate deliverables against documented requirements and acceptance criteria before milestones or phase transitions are considered complete.
Coordinate implementation, stabilization, transition to operations, and project closure.
Maintain a current RAID log, assign owners and actions, manage interdependencies, and escalate material risks, issues, dependencies, and decision needs with context and recommendations.
Maintain a traceable decision log and translate decisions into updated plans, commitments, and communications.
Establish and maintain approved baselines for scope, schedule, milestones, cost, and quality as applicable; assess proposed changes and ensure material changes follow appropriate approval paths.
Monitor project financial health and partner with accountable leaders to address variances, funding concerns, or vendor impacts.
Produce timely, accurate status reporting and maintain current project artifacts, controls, and evidence for project, domain, and portfolio governance.
Prepare sponsors and governance bodies for decisions by presenting implications, options, recommendations, and requested actions; provide the Program Manager with current delivery evidence and portfolio implications.
Develop stakeholder and communication approaches, build productive relationships, clarify responsibilities and readiness obligations, and communicate appropriately to executives, governance groups, and delivery teams.
Integrate readiness, communications, training, adoption, acceptance, stabilization, and transition activities into project plans; confirm accountable owners and escalate readiness or acceptance gaps.
Connect deliverables and acceptance criteria to intended outcomes, preserve evidence that may affect the benefit case, and make the transition to business outcome ownership explicit at closure.
Set clear team expectations, reinforce accountability, promote collaboration and inclusion, facilitate problem-solving, and capture lessons learned and improvements to PMO delivery standards.
Use approved collaboration and portfolio tools to maintain transparent, accessible, and reliable project information.
Perform other duties as assigned or requested.