Management Group - Project Manager
Ontivity•Little Rock, AR
•Hybrid
About The Position
Serves as the primary operational point of contact for a multi-market customer program. Manages the program, not individual projects, by unifying Project Managers and regional teams into one accountable, consistent operation that delivers a uniform customer experience in every market.
Requirements
- Program management experience with proven organizational and planning capabilities
- Strong analytical and problem-solving skills; able to interpret reports, metrics, and graphs
- Working knowledge of Microsoft Outlook, Word, and Excel
- Sense of urgency and ability to manage ongoing change
- Ability to collaborate and work effectively as part of a team
- Valid state-issued driver’s license and good driving record; must pass a background check and drug test
- Maintain effective working relationships
- Effective written and verbal communication skills
- Sound judgment in resolving matters of scope and complexity
Nice To Haves
- related trade school education preferred
Responsibilities
- Serve as the customer’s primary operational contact: manage escalations, weekly reporting, status calls, executive updates, and program metrics.
- Provide leadership and oversight across all markets in the program, directing Project Managers without replacing their project-level roles.
- Standardize processes and develop consistent reporting across all regions.
- Develop, maintain, and enforce a centralized crew scheduling process with visibility into crew availability and current and future workload; shift resources between markets to protect customer schedule commitments.
- Own asset management and inventory compliance, including asset tracking, material scanning, inventory accuracy, and warehouse accountability.
- Remove operational bottlenecks, drive accountability, and identify risks before the customer does.
- Monitor program financial performance: capture all billable contract line items, improve efficiency, eliminate waste, and raise profitability concerns early.
- Evaluate organizational design and recommend a scalable structure that balances workload and maximizes efficiency.
- Guide teams through system and program transitions while minimizing customer impact.
- Lead through example in all areas of Ontivity safety and compliance.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
