Project Manager

Kyndryl • Research Triangle Park, NC

23h • Hybrid

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. The Role Kyndryl Project Managers oversee the delivery of major projects within scope, schedule, and budget. You’ll be the driving force for every aspect of a program’s success, and the “conductor” who orchestrates everyone’s efforts to make beautiful music together. As the single point of contact to the client, you’ll also be the living embodiment of Kyndryl’s reputation every day. As Project Manager, you have command of a very full and detail-oriented calendar. You’ll be constructing detailed project plans, managing teams, and leading meetings, status calls, and planning and cadence meetings. You will analyze and mitigate risks, manage finances, make sure the team has the right skills, then plan and delegate activity to hit deadlines, deliver on SLAs, and generally delight our clients. Of course, plans often evolve as a project unfolds, so you’ll need to practice continuous structural thinking and take ownership for value delivery, not just task scheduling. But as important as planning and organization are, communication is 90% of the job. You’re the single point of contact with the client, partners, and all stakeholders, supporting them and ensuring they get what they need. You’re also the bridge to every other team on the project, including both technical and account roles. The result is an exciting multicultural, often multilingual environment. Bottom line: You need to like interactions with other people and know how to be kind and empathetic but also assertive — and handle customer change requests with diplomacy. You’re going to be meeting a lot of people, networking, and forging relationships. Our “one team with the customer” concept means you’ll develop especially strong partnerships with the client and elsewhere. Some projects or clients even involve “embedding” with the client at their location. This puts more visibility on you personally, but it also gives you more opportunity to add value to the relationship. This is one of the things Kyndryls love about working here. It’s a great way to hone your service and people skills, and it lays the groundwork for career growth both laterally and vertically.

Requirements

• SCRUM or Project Management skills
• Basic TI knowledge (architectural)
• Organization and planning skills
• Teamwork with “one team” philosophy
• Fluent in English (written and verbal – OR OTHER RELEVANT LANGUAGE, AS NEEDED)

Nice To Haves

• MS Project or other Project Management software
• Excellent written and verbal communication skills
• Ability to interact confidently with stakeholders of all levels

Responsibilities

• Oversee the delivery of major projects within scope, schedule, and budget.
• Construct detailed project plans.
• Manage teams.
• Lead meetings, status calls, and planning and cadence meetings.
• Analyze and mitigate risks.
• Manage finances.
• Ensure the team has the right skills.
• Plan and delegate activity to hit deadlines and deliver on SLAs.
• Practice continuous structural thinking and take ownership for value delivery.
• Act as the single point of contact with the client, partners, and all stakeholders.
• Support clients, partners, and stakeholders and ensure they get what they need.
• Act as the bridge to every other team on the project, including both technical and account roles.
• Handle customer change requests with diplomacy.
• Network and forge relationships.
• Develop strong partnerships with the client and elsewhere.
• Potentially embed with the client at their location for some projects or clients.

Benefits

• Employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
• Company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed