Project Manager

Litera•Raleigh, NC

6d•$80,000 - $92,500•Hybrid

About The Position

Litera is seeking a Project Manager to join their Professional Services team. This role is crucial for ensuring the successful adoption of Litera's products by clients, turning signed deals into live, high-performing implementations. The Project Manager will be responsible for keeping projects on scope, on budget, and on schedule, directly impacting client retention, expansion, and the company's market reputation. This is a hybrid role based in Holmdel NJ, Chicago IL, Raleigh NC, or London, requiring at least three days a week in the office for collaboration.

Requirements

5–7 years of project management experience delivering software or technology implementations, including multi-workstream engagements for external clients.
Proven ability to own and run multiple concurrent projects with competing deadlines and shared resources as the single accountable project owner.
Confidence managing scope, budget, forecasting, resource planning, and change control—including reporting on effort, burn, and margin.
Exceptional written and verbal communication with the credibility to lead governance and steering conversations with partner- and executive-level stakeholders.
A genuinely proactive approach to risk: identifying issues early, framing options, and driving resolution rather than escalating problems without solutions.
Hands-on experience with project and PSA tooling (e.g., Jira, Smartsheet, MS Project, Monday.com) and comfortable use of reporting and time-tracking systems.

Nice To Haves

Vendor-side professional services or SaaS delivery experience; legal technology, law firm, or corporate legal department exposure is a strong advantage.
Working knowledge of agile, waterfall, and hybrid delivery approaches, with the judgment to apply the right one to each engagement.
PMP, PRINCE2, or equivalent project management certification.
Experience coordinating diverse, globally distributed teams and third-party partners across multiple time zones.

Responsibilities

Own every phase of implementation from kick-off through go-live and support handover, ensuring timely delivery with client sign-off and adoption readiness.
Manage multiple concurrent projects across the Litera product suite, balancing priorities and resources to maintain momentum and quality.
Maintain rigorous control of project plans, forecasts, and financials, tracking effort, burn, and margin, managing change formally, and escalating trade-offs with clear options.
Anticipate issues by maintaining live RAID logs, surfacing concerns with recommended actions, and driving them to closure proactively.
Coordinate across Professional Services, Product, Engineering, Support, Customer Success, Sales, and client teams to provide a single, accurate view of progress.
Ensure all deliverables meet Litera's standards and client requirements, coordinating testing, training, and acceptance for successful client adoption.
Support statements of work, resource plans, and partner coordination; identify scope creep and additional service opportunities, working with the commercial team to convert them.
Capture lessons learned and client feedback to improve delivery methodology, estimation models, and tooling; mentor fellow project managers.