Project Manager
About The Position
At Peczuh Printing & Paperbox, our employees are family, and our family is growing! Do you have a customer service background? Do you have experience coordinating with different departments, including sales? Are you looking for the next step in your career? The Peczuh Printing (pronounced “PZ” printing) wants you to join our crew of Project Management professionals! As a Project Partner, you’ll take ownership of coordinating and managing the order process from inception to creation. You’ll build relationships with all participating departments, including sales, production, billing, etc., and be the go-to for each step of the process. You’ll also represent the company to clients and communicate with them throughout the production process.
Requirements
- Proficiency with MS Office Suite programs
- Experience with the print process and MIS systems
- Excellent organizational skills
- Excellent verbal and written communication skills
- Very detail-oriented
Nice To Haves
- 5+ years of customer service/account management experience in a print environment
- 5+ years of experience using MIS software
Responsibilities
- Support designated sales staff by cultivating and maintaining strong relationships with their (and by extension your) customers and clients
- Act as your sales partner’s right-hand by discussing and presenting company products and services confidently and knowledgeably to customers, educating them on the latest trends and products that will work best for their needs
- Work with clients/customers to creatively find solutions to issues that arise
- Oversee and manage all incoming order production from start to finish
- Kick-off the job process in MIS system, ensuring jobs are scheduled in the production queue
- Review and organize the varying components of each job, ensuring they accurately match the original estimates
- Prepare and communicate order specifications to participating departments
- Coordinate with the shipping department regarding delivery dates
- Provide updates to all participating departments in a timely manner
- Manage all incoming phone calls with a cheerful and helpful attitude
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
