Project Manager, Transformation Team

ADP•Alpharetta, GA

About The Position

ADP is hiring a Project Manager for its Human Resources Outsourcing (HRO) Business Transformation and PMO Team. The role leads large-scale, strategic transformation programs from strategy through execution, collaborating across stakeholders and functional areas. It is an internal-facing role with no direct reports. The Project Manager leads projects involving business process improvement, role and organization design, operational efficiency, change and adoption, and technology adoption or implementation. The position manages project plans, deliverables, risks, issues, budgets where applicable, resources, milestones, and change control while working across a diverse, matrixed organization. It also includes assessing performance, developing business cases and success metrics, measuring ROI, conducting post-project reviews, and presenting insights to stakeholders. The role emphasizes the internal associate experience, operational excellence, and aligning strategy, people, process, and technology.

Requirements

At least 4 years of relevant project management work experience.
Experience managing medium to large cross-functional projects.
Deep experience with project management tools and methodologies, and the ability to structure and manage project work independently.
A proven track record of building relationships internally and externally.
Strong team leadership and ability to delegate responsibilities across project teams, hold team members accountable, and execute personal deliverables.
Comfort working and presenting with executive stakeholders and large, diverse teams across formal organizational lines.
Proactive, highly organized self-starter who requires minimal guidance and can meet deadlines.
Ability to recommend and implement practical solutions while collaborating with stakeholders to drive business improvements.
Ability to work proactively and effectively with ambiguity.
Strong problem-solving and critical-thinking skills.
Willingness to operate in gray areas and desire to learn business transformation.
Expertise with project management tracking software such as Smartsheet.
Microsoft PowerPoint skills for creating cohesive, executive-friendly presentations tailored to the project or audience.
Microsoft Excel skills, including pivot tables and VLOOKUPs, to connect data and insights to a business case or results.

Nice To Haves

Project Management Professional (PMP) certification or equivalent professional project management certification.
Industry knowledge of HR, Payroll, Tax, and Benefits policies and procedures.

Responsibilities

Manage and execute projects through all phases related to business process improvement, role and organization design, operations efficiency, change and adoption, and technology adoption or implementation.
Create and manage project plans and deliverables, including stakeholder analyses, communications, timelines, risk and issue logs, and budgets where applicable.
Follow and help continuously improve project standards.
Establish frameworks, identify opportunities, and guide team members in realizing them.
Focus on the internal associate experience, operational excellence, and efficiencies.
Align strategy, people, process, and technology to drive change.
Conduct assessments and develop insights and action plans to achieve best-in-class performance.
Manage concurrent, complex projects and direct their day-to-day activities and staff in a diverse matrixed organization.
Collaborate with other teams, build rapport, and develop lasting positive business relationships.
Coordinate resources and oversee project vehicles to ensure milestones are met.
Anticipate challenges, resolve time and resource constraints, and reprioritize business needs and project tasks in partnership with internal stakeholders.
Develop compelling presentations that convey key ideas and use data insights to influence the target audience.
Lead project analysis, develop business cases, identify and measure success metrics and ROI, and perform post-project reviews.
Manage project priorities and risks, communicate project status, support escalations, and track decisions throughout the project lifecycle.
Enforce effective change control, meet deadlines, and prevent scope creep.
Coach junior team members and delegate responsibilities while holding the project team accountable for deliverables.