Project Manager (Bilingual)

ABM•Phoenix, AZ

10h

About The Position

The Project Manager develops and implements cost control measures and service-level standards to ensure compliance with customer specifications and contract requirements across assigned facilities. This position oversees inspections, quality control programs, and inventory management of equipment and supplies. The ideal candidate is an industry professional with strong client relationship management experience and a positive, solution-oriented mindset. The successful candidate will have 3+ years of progressive leadership experience, including business development and operational management within a multi-site service environment.

Requirements

Bilingual proficiency in English and Korean (required)
Bachelor’s degree in Business Administration or related field, or equivalent project management experience
3 – 5 years of progressive management experience within the building services or facility services industry
Strong communication and customer service skills
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Excellent analytical and problem-solving skills
Ability to execute against operational and project plans
Demonstrated budget management capabilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Nice To Haves

Experience supporting industrial or manufacturing environments preferred

Responsibilities

Provide operational solutions and support to clients and internal supervisors.
Assist in managing the financial performance of assigned accounts while building and maintaining strong customer relationships.
Manage account financial performance and identify opportunities to improve profitability.
Direct and oversee employee performance, including coaching, discipline, conflict resolution, and employee development.
Demonstrate a strong commitment to safety and service quality.
Manage daily activities of supervisors and frontline personnel in a complex operational environment.
Implement operational processes and procedures to drive service improvements.
Ensure services are delivered according to contract requirements and targeted profit margins.
Identify and troubleshoot operational challenges and customer concerns.
Manage quality control programs and safety initiatives across assigned facilities.
Identify opportunities for additional services or projects that may increase revenue.
Ensure compliance with company policies and all federal, state, and local regulations.
Ensure timely and accurate submission of required documentation, including terminations, labor variance action plans, and operational reports.
Analyze and proactively manage both financial and operational performance across assigned locations.
Ensure payroll accuracy and timely submission, resolving discrepancies when necessary.
Provide leadership and guidance to Supervisors and Lead personnel assigned to the facilities.