Project Manager, Facilities

Stanford Health Care•Palo Alto, CA

11d•$65 - $86

About The Position

The Project Manager (PM) leads key organizational initiatives for Stanford Health Care and is accountable for project delivery and success. The role coordinates all aspects of assigned projects, including scope, schedule, budget, plans, requirements, meetings, development, operational workflows, implementation, and compliance and regulatory alignment. The PM identifies and resolves issues, keeps projects on schedule and within budget, and serves as the main communication point among the project team, subcontractors, customers, stakeholders, and senior leadership. The PM may direct project coordinators to expedite project-related work. The role manages concurrent projects of varying sizes, follows Facilities Services processes and policies, and coordinates with Facilities Services senior leadership and the BOSI manager on budgets, status, and issues. It develops workplans and reporting systems; tracks risks and escalations; builds relationships across operational, business, IT, vendor, and other stakeholder groups; facilitates scope, schedules, future-state processes, and workflows; and supports implementation through project completion. The PM also supports Senior Project Managers, coordinates post-project reviews and lessons learned, applies Lean practices, and organizes and delegates work to achieve project outcomes.

Requirements

Bachelor's degree in a work-related discipline or field from an accredited college or university; relevant experience may be considered in lieu of a degree, in addition to the position's experience requirements.
At least 5 years of progressively responsible, related work experience.
Ability to work independently, establish priorities, and make sound decisions while meeting time-sensitive deadlines.
Ability to present facts and recommendations effectively in oral and written form.
Ability to identify issues, risks, and escalations; assemble data, validate conclusions, and incorporate resolutions.
Ability to gain consensus among disparate groups.
Ability to exercise judgment and make effective decisions.
Ability to manage a significant workload, appropriately prioritize projects, and work independently.
Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, and Microsoft SharePoint.
Advanced ability to identify, develop, and quantify required corrective action plans.
Experience with business case preparation and cost-benefit analysis.
Demonstrated highly motivated self-starter.
Moderate proficiency with Microsoft Project, Primavera, or other project portfolio management software.
Familiarity with compliance and governance issues, including regulatory requirements, OSHPD, and Joint Commission.
Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences.
Superior supervisory and matrix-management skills, including the ability to oversee tasks delegated to others.
Ability to serve as a change agent and transformational leader.

Nice To Haves

Experience working in healthcare and/or an academic medical center.
Program management experience leading mission-critical programs involving significant organizational complexity.
Experience leading large teams in a matrix-management environment.
Experience developing, implementing, and monitoring process-improvement initiatives.
Experience developing, implementing, managing, and monitoring project-management frameworks and methodologies.
Experience developing and managing project budgets and processes.
Space planning, functional programming (architectural), or move-management experience.
PMP (Project Management Professional) certification.

Responsibilities

Deliver concurrent projects of various sizes to successful completion.
Follow Facilities Services standard work, processes, policies, and procedures; develop detailed project plans and complete required documentation.
Coordinate with Facilities Services senior leadership and the BOSI manager on project budget targets, status, and resolution of related issues.
Use designated project management tools to report status, manage issues, and identify risks and escalations.
Develop and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other stakeholders.
Provide backup support to Senior Project Managers on projects.
Coordinate post-project reviews and lessons-learned meetings following project stabilization.
Provide leadership while project coordinators position the team and collaborate in project implementation.
Balance internal and external stakeholder interests to keep project outcomes aligned.
Apply Lean practices to manage stakeholder and operational-leader expectations.
Understand customer requirements and manage stakeholder dynamics.
Facilitate project scope and collaboratively establish schedules, future-state processes, and operational workflows using standard team tools from intake through completion.
Ensure projects are completed within scope, on schedule, and within budget.
Develop effective and attainable workplans and identify opportunities to optimize effectiveness.
Develop and administer project reporting systems and present information concerning operational effectiveness.
Organize and delegate work to achieve desired outcomes.