Project Manager (Home Remodeling)

Mtm•Richmond, VA

8d•Onsite

About The Position

We are looking for a driven project manager to join our fast-growing new construction installation team. In this pivotal role, you will be responsible for installation operations in the field, representing a trusted national brand with over 100 years of excellence in windows and doors. You will oversee field operations for new construction installations in Central Virginia—from installer coordination and project planning to quality control and customer satisfaction. We’re seeking a proactive, service-minded leader with strong critical thinking skills, able to assess challenges quickly, develop effective solutions, and make sound decisions in a fast-paced environment while managing multiple projects with confidence.

Requirements

2+ years of new construction experience.
OSHA 30 and CPR certified.
Excellent communication, problem-solving, and organizational skills.
Basic computer skills, including knowledge of CRMs such as Salesforce.

Nice To Haves

Prior hands-on installation experience in new construction is highly preferred.
Bachelor’s degree or equivalent management experience is a plus.
Bilingual in English and Spanish is a plus.

Responsibilities

Oversee and manage all job-site activities during installations.
Maintain ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards.
Develop and maintain installation schedules in collaboration with sales reps, logistics, site superintendents, and installers.
Conduct pre-installation site visits to verify job readiness, confirm rough openings, and align with general contractors or superintendents.
Assist with on-site coordination on installation days to ensure quality execution and resolve field issues in real-time.
Provide communication to our builder customers, installers, and sales team regularly.
Conduct thorough post-installation inspections with site superintendents.
Coordinate rework or service requests and ensure final sign-offs are obtained from the site superintendent or homeowner.
Verify installation quality and approve subcontractor invoices based on performance and adherence to standards.
Perform warranty and punch list work as necessary.
Assist with delivery and installation of held accessories, verifying quality and approving related payments.
Manage change orders, working with contractors and reps to ensure proper billing and documentation.