Project Manager

Baxter•Raleigh, NC

3d•Remote

About The Position

This dynamic role, in the healthcare software industry, is pivotal within Baxter’s Connected Care Group. The Project Manager (PM) is a field-based role, responsible for the planning, coordination, documentation, and execution of customer-awarded projects according to standard work instructions. Project Managers oversee all aspects of the client project engagement from sales handoff to transition to ongoing support. Further, PMs play an integral role in planning customer technology roadmaps and customer attainment strategy. Key activities include project planning, resource allocation and coordination, project risk assessment and mitigation, revenue forecasting, customer communication, and internal stakeholder management.

Requirements

Ability to facilitate, manage and empower large, diverse groups without having direct line authority.
Demonstrated bias for action and decisiveness; comfortable navigating ambiguity and a track record of delivering exceptional customer service.
Skilled in data analysis and problem solving using defined methodologies.
Proven ability to engage and effectively communicate with leadership teams, including C-Suite presentations.
Proven success in internal and external communication and relationship management with all levels of expertise from administrative to executive.
Experience working with fully remote project teams and leading projects to successful completion.
Bachelor’s degree and 3 years of experience and demonstrated excellence in project management; preferably with external customer projects.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Health care, information technology, or construction environment experience desired.
Experience with a consultative project management approach.
PMP, CAPM, or other industry related certification(s) desired.

Responsibilities

Act with autonomy as the primary point of contact for all client project related needs during project planning & execution
Identify, document, and resolve project complexities
Utilize project management software, conduct regular meetings, provide agendas and meeting minutes, and create and maintain project plans.
Provide strong and proactive project leadership.
Comfortably lead discussions with clinical and technical project stakeholders
Learn and speak to Baxter’s Connected Care product portfolio
Indirectly manage internal and external resources and vendors.
Meet or exceed established PMO metrics surrounding project plans, time tracking, documentation, onsite presence, resource engagement, progress reporting, and project closeouts.
Translate technical information from technical to non-technical resources to meet project requirements
Deploy customer-specific communication strategies to achieve desired results.
Partner with customers and internal team on long-term product and technology strategy.
Onsite presence for predefined project milestones
Each Project Manager is responsible for their individual revenue goal: forecast, provide regular updates with knowledge of risks and opportunities, and accountability for on-time documentation submittals.
Define a clear revenue management strategy that enables revenue goal attainment.

Benefits

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave.
commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
childcare benefits