Project Manager- Hospitality Industry- Commerce & Omni Channel Domain

Capgemini • Atlanta, GA

11h • $65,200 - $169,000

About The Position

The Project Manager Analyst supports day-to-day coordination and execution of program activities for hospitality transformation initiatives. This role helps document requirements, track timelines, maintain project materials, and support communication between corporate teams and property or shipboard operations.
The ideal candidate is detail oriented, structured, and able to manage multiple tasks in a fast‑moving environment.

Project Managers are responsible for overseeing the project/engagement/contract/activity on a daily basis and are responsible for delivering high-quality results within the identified objectives and constraints, ensuring the effective use of the allocated resources. They are responsible for risk and issue management, project/engagement communication and stakeholder management. Project managers perform the activities of planning, organising, securing, monitoring and managing the resources and work necessary to deliver specific project goals and objectives in an effective and efficient way. You are responsible for coordinating projectorengagement performance with the Project or Program Manager and for the timely and economic utilization of resources assigned to your contractorengagement. PM contribute to the overall projectorengagement plan, highlighting dependencies with other projectsorengagements. PM manage day to day project orengagement activities, monitor and report on progress, and identify and mitigate potential showstoppers and issues.

Responsibilities

• Support program planning and execution for hospitality system rollouts, operational improvements, and digital initiatives.
• Document business needs, workflow impacts, process updates, and team requirements.
• Maintain trackers, schedules, RAID logs, and status summaries.
• Assist with communication materials such as updates, training coordination notes, and operational notices.
• Gather feedback from property, guest services, housekeeping, and F&B teams to inform program decisions.
• Assist in preparing readiness tasks, workflow updates, and pre‑launch checklists.
• Support facilitation of meetings, recap notes, follow-ups, and task assignments.
• Organize program documentation and ensure version control across all artifacts.
• Track risks, issues, and dependencies and escalate when needed.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed