Project Manager

Med-Metrix•Parsippany-Troy Hills, NJ

14h•Onsite

About The Position

The Project Manager – Implementations works closely with an experienced team of Med-Metrix Subject Matter Experts with operational expertise in both Healthcare Finance and Revenue Cycle Services to provide the best in-class service to our customers and will work directly with our clients to implement the following technology engagements: Contract Management, Dashboard, Patient Intake Automation, Workflow (Intake, Collections, Denials and Payment Variance), Denials AI, Valuation and Costing Accounting.

Requirements

Bachelor’s Degree in a related field required
3+ years of Project Management experience required
2+ years of client-facing experience required
Knowledge of fundamental project management principles
Identify & assess issues to make recommendations and drive resolution
Energetic with strong desire to learn
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required

Nice To Haves

Jira, Smartsheet, PMP, agile certification (e.g., CSM) is a plus

Responsibilities

Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks
Provide weekly status reporting to customers, management team, and internal staff
Manage multiple projects across different departments within the organization, assuring that all team members have the required information and resources to complete tasks effectively, these projects can include management of the implementation process for the following teams/ tasks: IT: FHIR connectivity, HL7; Application Configuration: Design, build, testing, training; Development: Application development for client onboarding; Coordination of outbound file requests to client and between multiple internal systems
Proactively communicate and manage expectations of both internal and external stakeholders by facilitating weekly calls, recording detailed meeting minutes, identifying next steps in the process, and diligently following up on all open activities until project completion
Lead customer-facing meetings of varying sizes and profiles, ranging from operational management to C-suite
Ensure project deliverables are met timely, to the satisfaction of our customers, and meet the high-quality standards that have been set by Med-Metrix
Lead teams in high priority risk situations by coordinating and instilling a sense of urgency where applicable across multiple internal and client cross functional teams
Act as point of escalation for critical implementation-related risks and facilitate their timely resolution
Take initiative in outlining project dependencies and sequencing tasks to ensure smooth delivery
Support revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on track
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties