Project Manager, Workplace Experience (Based in San Francisco)

Gap Inc. • San Francisco, CA

1d • Onsite

About The Position

The Workplace Experience (WE) team shapes how employees connect to Gap Inc. through our spaces, services, and shared experiences. From our headquarters and hub locations to distribution centers, WE brings together facilities, food, travel, events, and workplace strategy to deliver a seamless and inspiring employee experience. The Workplace Experience Project Manager will play a critical role in bridging strategy and execution across this diverse portfolio. This role will work directly with the Head of Workplace Experience and the WE Leadership Team (WELT) to drive alignment, streamline decision-making, and ensure successful delivery of key initiatives. The role requires a strong ability to manage complexity, connect cross-functional workstreams, and translate vision into disciplined execution. The ideal candidate brings a strategic mindset, strong project management expertise, and a bias toward action; someone who can operate at both a high level and in the details to help scale and evolve the workplace experience at Gap Inc.

Requirements

• Exceptional communication, organizational, and stakeholder management skills, with the ability to translate complex, cross-functional work into clear, actionable plans and influence alignment across diverse partners.
• Strong strategic and systems thinking; able to connect workplace operations, employee experience, and business goals while identifying dependencies, risks, and opportunities across multiple workstreams.
• Proven project management expertise with the ability to plan, prioritize, and execute multiple complex initiatives simultaneously, balancing long-term strategy with detailed execution.
• Demonstrated resourcefulness and problem-solving capability; navigates ambiguity and drives progress across competing priorities in a dynamic environment.
• Experience leading through change, with the ability to drive clarity, alignment, and momentum across evolving strategies, initiatives, and ways of working.
• Experience working in highly cross-functional environments, ideally within workplace, operations, real estate, hospitality, or related functions, with comfort supporting senior executives and leadership teams.

Responsibilities

• Drive execution of Workplace Experience strategies and initiatives from concept-to-launch, implementing processes, systems, and tools that ensure alignment across functions, geographies, and workstreams.
• Partner closely with the Head WE and WELT to translate vision into actionable plans, manage priorities, and track progress against key goals.
• Act as a central connector across Workplace Experience functions, driving alignment on priorities, timelines, and dependencies while ensuring seamless execution across cross-functional initiatives.
• Centralize project tracking, documentation, and communication through project management systems to ensure visibility, transparency, and consistency across initiatives.
• Identify and implement opportunities to improve operational efficiency and elevate the workplace experience, connecting day-to-day operations with long-term strategy through insights and data.
• Manage annual planning rhythms, including calendars, budgets, and key operational cadences across Workplace Experience in partnership with the Head of WE and admin support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees