Project Manager, Web Operations

Warner Music•Los Angeles, CA

2d•Onsite

About The Position

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity, Collaboration, and Commitment. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. A little bit about our team: WMX, Warner Music Group’s culture-driving media, creative content, and artist services’ division, sets a new standard for artists, advertisers, and fans through world class experiences, award-winning creative content, and industry leading audience insights. At WMX (Warner Music Experience) we’re building the music industry’s most dynamic artist and fan-centric organization, creating fans and influencing culture through engaging content and best-in-class experiences. We partner with acclaimed brands and emerging artists to create innovative, authentic, world-class consumer experiences. Digital Web Operations is a cross-functional team that sits at the center of Warner Music Group within the Warner Music Experience (WMX) division. We build fan-focused and data-driven websites and campaigns that deliver our artists’ content to millions of fans around the world. We’re the backbone of the marketing teams -- providing program and project management, production services, and full stack enterprise solutions while maintaining operational efficiency and scalability.

Requirements

Understanding of various Project Management methods: Agile, Lean, Kanban, and Waterfall.
Knowledge of project management tools (JIRA, Confluence, Asana, Gantt Charts).
Understanding of creative and software development processes.
Excellent organizational and prioritization skills with the ability to initiate and drive improvements.
Proven ability to motivate, support, and collaborate with various teams.
Ability to work with everyone from designers to web developers to digital marketers.
Experience in excelling within fast-paced, high output environments.
Ability to execute and manage multiple projects simultaneously with tight deadlines.
Excellent written and verbal communication, including strong editing, grammar, and proofreading skills.
Keen sense of urgency and strong follow-up skills.
Experience using a content management system (CMS), such as Drupal or Wordpress.
General understanding of HTML, CSS, JavaScript, and XML.
Experience administering JIRA, ASANA, Monday, AirTable or a similar project management platform.

Nice To Haves

2-3 years related experience in a digital, media, or software development organization.
3-5 years of Project Management experience.
Bachelor’s Degree.
Experience running scrum, sprint planning, sprint review, and sprint retrospective meetings.
Experience writing comprehensive project plans, production schedules, budget estimates and similar project artifacts.

Responsibilities

Work with a project team to understand scope and requirements; review assets, timelines, guidelines, activities, and documentation.
Review priorities and plans for labels, artist and brand managers to plan and schedule work.
Partner with stakeholders to update priorities and load balance based on real time input and updated goals.
Facilitate backlog grooming, sprint planning, sprint review, and sprint retrospective meetings.
Monitor timelines and progress of projects to ensure efficient, on-time delivery of work while being able to assess and address any issues or concerns that may impact the success of the project.
Regularly and effectively communicate to cross-functional team members about project status.
Work with developers and engineers to assess, document, and resolve any technical challenges affecting websites and web platforms.
Gather development/design requirements and manage scope creep through change control, phased delivery or other methods to ensure projects deliver on time and on budget.
Help delegate and prioritize tasks and responsibilities to the development team.
Understand the user experience in each project and ensure the client request is fulfilled.
Ensure that projects and campaigns are in full compliance with all company policies and standards.