Project Manager Utility Line Locating | Ohio (DOT)

ACRT•Chillicothe, OH

1d•Onsite

About The Position

The Project Manager Utility Line Locating reports to the Operations Manager at Bermex. The role oversees the locating of underground utilities and associated equipment, manages a team of technicians, ensures compliance with safety and regulatory standards, and maintains accurate records. It plays a critical role in the efficient and safe operation of the utility system. The position includes supervising technicians, overseeing daily ticket schedules and work quality, maintaining equipment, troubleshooting technical issues, auditing field employees, and ensuring safety compliance. It also involves maintaining work-order records and reports, responding to customer inquiries and complaints, coordinating with other departments, and managing inventory of locating devices, tools, and parts. Work is primarily office-based for administrative tasks and meetings, with occasional outdoor work in varying weather conditions. Employees begin the day at a local office to collect their company vehicle, equipment, and assignments. The role may require extended nights and weekends, flexibility in scheduling, walking long distances, and lifting and carrying heavy equipment and materials. Drug/alcohol testing is required according to the stated requirements for employees working with water, gas, and electric meters, and Federal DOT regulations for employees working with gas meters.

Requirements

High school diploma or equivalent.
Must be 21 years of age or older.
At least 3 years of experience in damage prevention, line locating, or a related field.
Proven experience in a supervisory or leadership role.
Strong knowledge of ticket management systems, safety protocols, and regulatory requirements.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and make sound decisions under pressure.
Valid driver’s license.
Ability to multitask and work independently as well as in a team.
Flexibility in daily routines and route scheduling, including extended nights and weekends when needed.
Time-management skills to complete daily locate tasks in a timely manner.
Ability to interact professionally with management and customers, including unhappy or negative customers.
Ability to lift and carry heavy equipment and materials.
Willingness to work in various weather conditions and environments.

Nice To Haves

Advanced technical training or certification in line locating.
Additional experience in utility services or related fields.

Responsibilities

Supervise and guide a team of line locator technicians; conduct performance evaluations, provide training, and foster professional development.
Oversee daily ticket schedules and monitor safety, work quality, and completion.
Ensure equipment is in good working condition and troubleshoot and resolve technical issues.
Routinely audit field employees.
Maintain and monitor employee Operator Qualifications (OQs).
Ensure work complies with safety regulations and company policies; conduct safety inspections and audits, identify hazards, and implement corrective actions.
Stay updated on industry standards and regulatory requirements related to line locating.
Maintain accurate records of completed work orders and pictures; prepare and submit regular reports on team activities, performance, incidents, and issues.
Use computerized systems to track work orders, inventory, and other relevant data.
Address customer inquiries and complaints related to locate work orders; coordinate with other departments to resolve service issues and support customer satisfaction.
Provide technical support and guidance to customers as needed.
Manage inventory of locating devices, tools, and parts; coordinate equipment and material orders with procurement and implement inventory controls to minimize waste and loss.

Benefits

Group health plans including medical/prescription, dental, and vision coverage, plus other coverage options.
Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability.
Flexible Spending Account or a Health Savings Account option with company match.
Company-paid Employee Assistance Program for employees and eligible family members.
Automatic enrollment at no cost in the Employee Stock Ownership Plan (ESOP).
Roth or Traditional 401(k) retirement plan with company match.
Paid vacation for full-time employees after 90 completed days of service.
Paid holidays for full-time employees after 90 completed days of service.
Paid wedding day.
Veterans Day paid time off for veterans.
Company vehicle for driver-based positions.
Gas card for company vehicle, if applicable.
Company-provided cell phone or mobile allowance, if applicable.
Boot allowance from approved vendors.
Daily per diem for travel-based positions.
Opportunities for professional development and advancement.