Project Manager Utility Line Locating | Ohio (DOT)

ACRT Services•Portsmouth, OH

2d•Onsite

About The Position

The Project Manager Utility Line Locating reports to the Operations Manager and oversees the locating of underground utilities and associated equipment. The role manages a team of technicians, supports safe and efficient operations, ensures compliance with safety and regulatory standards, and maintains accurate records. Work is primarily office-based for administrative tasks and meetings, with occasional outdoor work in varying weather conditions. Employees begin the day at the local office to collect their company vehicle, equipment, and assignments. The role requires a valid driver’s license, flexibility to work extended nights and weekends when needed, and the ability to lift and carry heavy equipment and materials. Drug and alcohol testing is required under applicable company requirements for employees working with water, gas, and electric meters, and under Federal DOT regulations for employees working with gas meters.

Requirements

High school diploma or equivalent.
Must be at least 21 years old.
At least 3 years of experience in damage prevention, line locating, or a related field.
Proven experience in a supervisory or leadership role.
Strong knowledge of ticket management systems, safety protocols, and regulatory requirements.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, including the ability to communicate with management and customers and handle dissatisfied customers professionally.
Ability to work independently and make sound decisions under pressure, as well as work as part of a team.
Valid driver’s license.
Ability to multitask and remain flexible with daily routines and route scheduling, including extended nights and weekends when needed.
Time-management and planning skills to complete daily locate tasks promptly.
Excellent attention to detail.
Ability to lift and carry heavy equipment and materials.
Willingness to work outdoors in various weather conditions and environments and to walk long distances.

Nice To Haves

Advanced technical training or certification in line locating.
Additional experience in utility services or related fields.

Responsibilities

Supervise and guide a team of line locator technicians; conduct performance evaluations, provide training, and foster professional development.
Oversee the daily ticket schedule and monitor safety, work quality, and completion.
Ensure equipment is in good working condition and troubleshoot and resolve technical issues.
Routinely audit field employees.
Maintain and monitor employee Operator Qualifications (OQs).
Ensure work complies with safety regulations and company policies; conduct safety inspections and audits, identify hazards, and implement corrective actions.
Stay current on industry standards and regulatory requirements related to line locating.
Maintain accurate records of completed work orders and pictures; prepare and submit regular reports on team activities, performance, incidents, and issues.
Use computerized systems to track work orders, inventory, and other relevant data.
Address customer inquiries and complaints related to locate work orders; coordinate with other departments to resolve service issues and support customer satisfaction.
Provide technical support and guidance to customers as needed.
Manage inventory of locating devices, tools, and parts; coordinate equipment and material orders with procurement and implement inventory controls to minimize waste and loss.

Benefits

Group health plans, including medical and prescription coverage, dental, vision, and other coverage options.
Company-paid group life insurance, accidental death and dismemberment insurance, and short- and long-term disability coverage.
Flexible Spending Account or Health Savings Account option with company match.
Company-paid Employee Assistance Program for employees and eligible family members.
Automatic enrollment at no cost in the Employee Stock Ownership Plan (ESOP).
Roth or Traditional 401(k) retirement plan with company match.
For full-time employees after 90 completed days of service: paid vacation, paid holidays, paid wedding day, and Veterans Day paid time off for veterans.
Company vehicle for driver-based positions and a gas card when applicable.
Company-provided cell phone or mobile allowance when applicable.
Boot allowance from approved vendors.
Daily per diem for travel-based positions.
Opportunities for professional development and advancement.