Project Manager, Team Lead AMI

Eversource Energy•Westwood, MA

1d•Hybrid

About The Position

The Project Manager Team Leader is responsible for the overall effectiveness of the Project Management function within their team. The individual will also manage projects in Massachusetts, Connecticut, and New Hampshire, ensuring all phases are completed efficiently, within scope, on schedule, and within budget. This position works closely with Customer Group leadership, Regulatory and Information Technology (IT). Responsible for the management of all project stages, as well as for ensuring project plans, status, and results are properly documented and communicated in accordance with company and department policies and standards. Travel is required between work locations in MA, NH, and CT.

Requirements

High degree of personal ownership and accountability.
Strong facilitation and communication skills (including written, oral, and public speaking) required.
Proven ability to effectively collaborate with various departments and across disciplines.
Proven leadership, teambuilding, coaching, problem solving, interpersonal and motivational skills required.
Successful track record in Project/Program Management.
Strong ability to provide both strategic insight and perform detail-based analysis.
Strong ability to understand and communicate complex issues in a simple and understandable manner verbally and in writing.
Bachelor’s Degree in Business Administration (Finance, Accounting, Economics), Engineering, or other closely-related discipline required.
Ten (10) plus years of complex project management experience, including experience with project management software and applications and agile and waterfall project management methodologies, or equivalent experience, required.

Nice To Haves

MBA; other advanced degree; formal project management certification or completed coursework; or related professional designations are strongly preferred.
Preferred experience with process mapping and customer journey mapping.
Experience working within a regulated environment, particularly within the electric and gas utility industry, preferred.

Responsibilities

Provides leadership and oversees a team of Business Project Managers which includes coaching, development, training, project support, and guidance on strategy and analysis.
Leads the development, design, and continuous optimization of business and operational processes, including evaluating current state performance, identifying improvement opportunities, and implementing scalable solutions to enhance efficiency, effectiveness, and overall project delivery.
Manages both non-technology and technology (agile and waterfall) implementation projects in Connecticut, Massachusetts, and New Hampshire.
Responsible for all aspects of capital and expense projects, including: researching and benchmarking all options; recommending solutions; defining the project scope; developing project requirements and estimating project costs; identifying project benefits, risks, contingencies, dependencies, and metrics for success; preparing project authorization and justification documents; establishing project teams; assigning roles and responsibilities; overseeing project progress; providing status updates, project reports, and related communication; and ensuring successful project completion/implementation (on scope, on budget, on schedule, and achieving benefits as planned).
Responsible for leading cross-functional project teams, assigning tasks and responsibilities, and determining actions required to prevent or recover from project-business objective mismatch, schedule challenges, dependency conflicts, execution challenges, resource constraints, scope creep, skill deficiencies, communication failures, and project risks
Manages the team’s creation and review of the project charter; creation of a comprehensive project plan; and development of a project schedule and communications plan.
Establishes and oversees the change control methodology.
Provides sensitivity/scenario analysis around critical assumptions and quantification of risk parameters.
Works with business units, legal department, and enterprise risk management to probe business issues and to gain an understanding of regulatory, legislative, legal, and utility industry environments for the effective development of financial, strategic, and operational project assumptions.