Project Team Lead

Amdocs•Atlanta, GA

21h•Onsite

About The Position

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

Requirements

Experience leading or mentoring project managers in complex delivery environments
Strong customer facing experience, including engagement with executive level stakeholders
Demonstrated ability to manage delivery risk, ambiguity, and competing priorities
Strong communication skills with the ability to clearly articulate issues, options, and recommendations
Experience working in large, matrixed organizations
People leadership and coaching
Executive presence and customer credibility
Structured problem solving and decision making
Accountability and ownership mindset
Ability to balance delivery execution with team development

Responsibilities

Lead, coach, and mentor a team of project managers to ensure consistent execution standards and professional growth
Set clear expectations for ownership, communication, risk management, and delivery discipline
Provide ongoing guidance, feedback, and support to help project managers navigate complex delivery and customer situations
Foster a high performance, accountable, and collaborative team culture
Oversee execution across multiple projects to ensure alignment with scope, schedule, and quality expectations
Identify delivery risks, issues, and dependencies early and drive mitigation actions with project teams
Ensure projects are executed in alignment with established delivery and governance models
Escalate risks and decision points timely and appropriately with clear context and recommended actions
Act as a key customer facing leader and escalation point for project and delivery topics
Build and maintain strong relationships with executive level customer stakeholders
Lead customer discussions related to delivery status, risks, trade offs, and resolution plans
Represent the team with confidence, credibility, and clarity in executive forums
Partner closely with program leadership, delivery, product, and other cross functional teams
Ensure alignment between delivery teams and broader program objectives
Drive clarity around ownership, dependencies, and next steps across organizations
Reinforce consistent project management practices across the team
Identify recurring execution challenges and recommend process or operational improvements
Support adoption of tools, dashboards, and reporting standards that improve visibility and predictability