Project Manager, Statutory Review and Readiness

Avalara•UNAVAILABLE, UNAVAILABLE

About The Position

Avalara operates across thousands of tax jurisdictions where regulatory changes directly impact customer compliance, revenue continuity, and brand trust. As regulatory complexity and velocity increase, Avalara must operationalize statutory changes. The Sr. Project Manager ensures Avalara is prepared for statutory changes before customer impact occurs. You will guide execution across Compliance, Product, Engineering, and Operations to reduce compliance risk, prevent customer disruption, and protect revenue. You will apply AI to accelerate regulatory analysis, improve coordination, and scale execution. On a daily basis, this leader: Facilitate recurring Statutory Review & Readiness forums, bringing together partners to review upcoming jurisdictional changes, assess operational impact, and guide clear action plans. Translate legislative or regulatory changes into structured execution plans, ensuring the agreement and tracking to completion of system updates, process changes, and communication plans. Manage meeting agendas, documentation, action tracking, risk logs, and executive-ready summaries to maintain visibility and accountability. Identify dependencies, timeline risks, and escalation needs across teams. Lead structured incident coordination when compliance issues create customer impact. Partner with subject matter experts to clarify and lead informed decision-making. Track program health metrics and readiness indicators to ensure none are missed due to coordination gaps. Your success requires facilitation, risk anticipation, and the ability to simplify complex regulatory change into applicable plans. The Sr. Project Manager transforms regulatory change from reactive response into predictable, scalable execution. You will directly protect customer revenue, mitigates tax exposure, and support Avalara's AI-first operational strategy. How You Will Elevate Avalara: Ensure statutory changes are implemented ahead of deadlines to protect revenue and reduce compliance risk. Guide execution carefulness across Compliance, Product, and Engineering Improve operational scale through AI-enabled workflows and standardized governance Strengthen customer trust through proactive regulatory readiness

Requirements

Bachelor's degree in Accounting, Business, English, Political Science, Public Administration, Finance, or a related field
5–7+ years of program/project management experience in environments
3+ years of experience managing regulatory, compliance, or operational risk programs
Experience promoting understanding across technical and business teams
Applied experience using AI to improve execution, or scale
We are hiring a Bar Raiser — someone who elevates the quality, consistency, and effectiveness of the team's work. This role will strengthen how cases are managed and resolved by improving execution standards, reducing errors, and increasing overall team capability.
You’ll bring experience using AI and AI-related technologies, ready to thrive here.
You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Nice To Haves

Lead resolution of at least one complex, multi-jurisdictional SRR projects while maintaining zero missed attributable to planning or coordination gaps.
Lead resolution of at least one compliance incident from assessment through resolution, including documented cause and prevention improvements.
Reduce reactive escalations and execution risk through proactive planning
Implement standardized SRR processes that improve execution efficiency
Establish measurable program metrics for readiness and risk visibility
Deliver at least one AI-driven improvement with measurable impact

Responsibilities

Lead end-to-end execution of statutory readiness projects, ensuring on-time delivery with zero preventable customer impact
Improve understanding across Compliance, Product, Engineering, Government Relations, Finance, and Sales to translate statutory change into system, process, and customer readiness outcomes.
Find and address risks, dependencies, and execution gaps across teams
Apply AI tools to analyze regulatory inputs, improve readiness tracking, and identify new risks or dependencies earlier in the SRR lifecycle.
Establish scalable SRR operating mechanisms (intake, governance, tracking, and reporting)
Lead incident response for compliance events, including resolution and prevention improvements
Define and track program metrics (readiness, risk, execution velocity, and revenue )
Influence senior team members using data-driven recommendations
Represent Avalara in discussions with jurisdictional partners strengthening Avalara's credibility and regulatory partnership posture.
Create post-mortem reviews that convert lessons learned into systemic process improvements.
Enhance team capability by sharing AI best practices and contributing to broader adoption
Use AI to synthesize regulatory changes and create structured risk insights
Apply AI to improve meeting documentation, action tracking, executive-ready summaries, and communications, reducing administrative overhead while improving clarity and quality.
Analyze trends and risks using AI to improve readiness planning
Measure AI impact (cycle time, risk reduction, execution efficiency)
Ensure responsible and secure AI usage when handling customer, regulatory, or incident-related data.
Raise standards for case ownership, resolution quality, and customer communication
Improve team capability through knowledge sharing, documentation, and peer support
Reduce repeat issues by identifying causes and improving processes
Increase efficiency by simplifying workflows and eliminating unnecessary rework
Improve customer outcomes through clearer communication and faster resolution
Leave processes, documentation, and team performance stronger than they found them
Use data and AI to improve execution quality and operational efficiency.
Enhance peer performance through knowledge sharing and the use of best practices.