PROJECT MANAGER/SR. TECHNICAL ANALYST

City of New York•New York, NY

3d•$107,137 - $123,208

About The Position

The Department of Social Services (DSS), through Information Technology Services (ITS), is recruiting a Computer Specialist (Software) III to support the Eligibility Data & Image Transfer System (EDITS) for the MAP/HCSP units. ITS supports the daily, emergent, and long-term technology needs of the New York City Human Resources Administration and Department of Homeless Services, including applications and systems for client eligibility, recertification, case management, housing, employment, revenue-producing computer matches, claiming, and personnel. The position provides technical analysis, project management, operational support, and coordination across multiple projects and teams. The successful candidate supervises assigned technical analysts and testing staff, gathers and documents business and functional requirements, assesses New York State WMS requirements and their impact on EDITS, and leads State-related interfaces and EDITS development activities. The role also manages EDITS form development, testing, and implementation; oversees structured user test plans; supports production operations and resolves system anomalies and complex Medicaid-system issues; and represents DSS ITS in meetings with senior-level New York State staff. Applicants must be permanent in the Computer Specialist (Software) civil service title. The job lists normal business hours. The advertised salary band is $100,000 to $125,000, with compensation of USD 107,137 to USD 123,208.

Requirements

Applicants must be permanent in the Computer Specialist (Software) civil service title.
Qualification pathways include a bachelor's degree with at least 24 semester credits in computer science or a related computer field and two years of satisfactory full-time software experience, including one year as a project leader or major contributor on a complex project; or a high school diploma or equivalent and six years of such experience, including one year as a project leader or major contributor; or a satisfactory equivalent combination of education and experience.
All candidates must have a high school diploma or equivalent and at least one year of satisfactory full-time software experience as a project leader or major contributor on a complex project.
Qualifying software experience includes designing, programming, debugging, maintaining, implementing, or enhancing software applications; systems programming; systems analysis and design; data communication software; or database design and programming.
Candidates must explain in detail how their experience qualifies as project leader or major contributor experience.
Experience in computer operations, technical support, quality assurance, hardware installation, help desk, or as an end user does not count toward the minimum qualification requirements.
To be eligible for Assignment Level IV, candidates must additionally have one year of satisfactory project leader or major contributor experience on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.

Responsibilities

Provide technical analysis, project management, operational support, and coordination across multiple projects and teams.
Supervise day-to-day activities of assigned technical analysts and testing staff; allocate resources and assign tasks.
Gather, analyze, and document business and functional requirements.
Document technical workflows and identify opportunities for system improvement.
Review New York State WMS requirements and determine their impact on EDITS.
Lead State-related interfaces and activities involving EDITS development.
Manage development, testing, and implementation of EDITS-related forms.
Develop and oversee structured user test plans.
Support daily production activities and troubleshoot ongoing system anomalies.
Coordinate and resolve complex issues related to Medicaid systems.
Coordinate meetings, agendas, meeting minutes, and action items.
Represent DSS ITS in meetings with senior-level New York State staff.