Project Manager - Quality and Process Improvement FT 2026-6920

Cambridge Memorial Hospital•Cambridge, ON

2d•CA$50 - CA$59•Onsite

About The Position

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation. Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond. The Project Manager – Quality and Process Improvement leads and supports initiatives focused on quality improvement, clinical process optimization, and health information system enhancements. This role manages assigned projects independently while contributing to organization-wide strategic initiatives that support patient care, staff engagement, and community health outcomes.

Requirements

College diploma or Bachelor's degree in Industrial Engineering, Health Administration, Business Administration, Information Technology, or a related field
Minimum three (3) years of relevant experience in project management or in roles where project execution was a core responsibility
Demonstrated experience developing evaluation frameworks, measurement plans, and conducting data analysis
Strong stakeholder engagement and relationship-building skills
Demonstrated change management capabilities, including consulting, negotiation, and strategic thinking
Proven ability to manage multiple priorities in a deadline-driven environment
Ability to work independently while contributing effectively within a team setting
Excellent written, verbal, presentation, and facilitation skills.

Nice To Haves

Project Management Professional (PMP) designation is an asset
Change Management certification/designation is an asset
Formal training (certification preferred) in improvement methodologies such as Lean, Six Sigma, or the IHI Model for Improvement
Experience within the healthcare sector is an asset
Proficiency in Microsoft 365, including SharePoint, MS Teams, Co-Pilot and other collaborative platforms, is an asset

Responsibilities

Lead projects aligned with quality improvement goals, clinical and corporate strategic priorities, health information systems enhancements, and innovation initiatives.
Develop and manage all phases of the project lifecycle, including charter development, planning, scheduling, execution, monitoring, evaluation, and closeout.
Provide regular status updates to senior leadership and stakeholders on project milestones, deliverables, risks, and outcomes.
Identify, assess, and mitigate project risks.
Collaborate with clinical teams, support services, IT, and operational stakeholders to define project scope, objectives, and success measures.
Partner with decision support teams to develop metrics, reporting frameworks, and analytics strategies.
Build organizational capacity in quality improvement by mentoring and facilitating staff and leaders in the use of improvement methodologies.
Perform additional cross-functional duties as assigned.