Project Manager - Quality and Process Improvement FT 2026-6921
About The Position
Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation. Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond. Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at www.cmh.org.
Requirements
- College diploma or Bachelor's degree in Industrial Engineering, Health Administration, Business Administration, Information Technology, or a related field
- Minimum three (3) years of relevant experience in project management or in roles where project execution was a core responsibility
- Demonstrated experience developing evaluation frameworks, measurement plans, and conducting data analysis
- Strong stakeholder engagement and relationship-building skills
- Demonstrated change management capabilities, including consulting, negotiation, and strategic thinking
- Proven ability to manage multiple priorities in a deadline-driven environment
- Ability to work independently while contributing effectively within a team setting
- Excellent written, verbal, presentation, and facilitation skills.
Nice To Haves
- Project Management Professional (PMP) designation is an asset
- Change Management certification/designation is an asset
- Formal training (certification preferred) in improvement methodologies such as Lean, Six Sigma, or the IHI Model for Improvement
- Experience within the healthcare sector is an asset
- Proficiency in Microsoft 365, including SharePoint, MS Teams, Co-Pilot and other collaborative platforms, is an asset
Responsibilities
- Lead projects aligned with quality improvement goals, clinical and corporate strategic priorities, health information systems enhancements, and innovation initiatives.
- Develop and manage all phases of the project lifecycle, including charter development, planning, scheduling, execution, monitoring, evaluation, and closeout.
- Provide regular status updates to senior leadership and stakeholders on project milestones, deliverables, risks, and outcomes.
- Identify, assess, and mitigate project risks.
- Collaborate with clinical teams, support services, IT, and operational stakeholders to define project scope, objectives, and success measures.
- Partner with decision support teams to develop metrics, reporting frameworks, and analytics strategies.
- Build organizational capacity in quality improvement by mentoring and facilitating staff and leaders in the use of improvement methodologies.
- Perform additional cross-functional duties as assigned.
Benefits
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
