Project Manager (NetSuite)
Nassau Candy•Westbury, NY
•Hybrid
About The Position
Nassau Candy is a premier manufacturer, importer, and distributor of specialty confections, fine foods, and promotional products. As we continue to scale, we are investing in modern business systems to drive operational efficiency, data visibility, and long-term growth across our manufacturing, distribution, and promotional business lines.
Requirements
- 7–12+ years of ERP project/program management experience
- Proven experience leading ERP implementations with external system integrators
- Strong experience with NetSuite or similar cloud ERP platforms
- Experience managing vendor contracts, SOWs, and delivery accountability
- Deep understanding of Food & Beverage operations: Manufacturing (batch processing, compliance, traceability), Distribution and supply chain, Trade promotions and pricing
Nice To Haves
- NetSuite certifications (SuiteFoundation, ERP Consultant)
- PMP, PRINCE2, or equivalent certification
- Experience in multi-entity or multi-subsidiary environments
- Familiarity with integrations (WMS, EDI, 3PL, CRM platforms)
Responsibilities
- Own end-to-end program delivery in collaboration with the NetSuite implementation partner
- Define clear roles, responsibilities, and accountability across internal teams and partners
- Establish governance frameworks (steering committees, status reporting, escalation paths)
- Hold partners accountable to scope, timeline, budget, and quality (SOW adherence)
- Serve as the primary point of contact for the NetSuite consulting partner
- Manage Statements of Work (SOW), change requests, and commercial alignment
- Monitor partner performance against SLAs/KPIs
- Challenge and validate partner recommendations to ensure alignment with business objectives
- Coordinate across additional vendors (WMS, EDI, CRM, payment gateways, etc.)
- Ensure business requirements are clearly defined, prioritized, and validated
- Facilitate design workshops with SMEs and partner consultants across Manufacturing (production, quality, lot/traceability), Distribution (inventory, warehousing, logistics), and Promotional/Souvenir business (pricing, rebates, ERP integrations)
- Drive decisions on configuration vs. customization with scalability in mind
- Balance standardization with critical business needs
- Oversee key ERP implementation phases: Solution design, System configuration, Data migration, Integrations, Testing (SIT/UAT)
- Validate deliverables prior to business sign-off
- Manage risks, dependencies, and issue resolution
- Lead cutover planning and go-live readiness
- Ensure data migration strategy is defined and executed with proper validation
- Oversee integrations between NetSuite and external systems (WMS, EDI, CRM, financial systems)
- Ensure strong testing strategy and business ownership of UAT
- Enforce data governance and quality standards
- Partner with consulting firm on training approach while owning business readiness
- Develop communication, training, and adoption strategies
- Ensure knowledge transfer from partner to internal teams
- Lead hypercare and transition to steady-state support
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
