Project Manager Marketing & Communications

Henry Morrison Flagler Museum•Palm Beach, FL

20h

About The Position

The Flagler Museum seeks an organized, proactive, and collaborative project coordinator to coordinate marketing initiatives and communications across the institution. Reporting to the Director of External Affairs, this position serves as a central point of contact between the Communications team and colleagues in Advancement, Membership, Education, Visitor Services, Curatorial, and Museum Events. The role connects departmental needs with the information, resources, and timelines required to move projects forward. The position coordinates marketing and communications projects from request through completion, maintains the Museum’s Master and Marketing Calendars in Monday.com, and supports advertising, vendor coordination, website updates, paid campaigns, social media reporting, online listings, visitor-facing signage, presentations, and creative production. It also assists with communications team administration and day-to-day operations, and may take on additional design and production responsibilities as skills develop. The role works with established brand guidelines, templates, review processes, and communications standards, collaborating with the Communications team and consulting the Senior Designer on more advanced design projects. The Museum is an Equal Opportunity Employer.

Requirements

Bachelor’s degree in Marketing, Communications, Business, Public Relations, or a related field, or equivalent professional experience.
Experience in project coordination, marketing, communications, operations, or a related role.
Strong organizational skills and attention to detail, with the ability to manage multiple projects, deadlines, and competing priorities.
Proficiency in Microsoft 365.
Comfort working with established design templates and branded materials.
Familiarity with Adobe InDesign and preparing print-ready materials.
Excellent written and verbal communication skills, including professional follow-up, information gathering, and coordination across departments and organizational levels.
Ability to build positive working relationships, take initiative, anticipate needs, solve problems, and keep projects moving forward.
Sound judgment, discretion, professionalism, and adaptability when working with colleagues, vendors, and the public.

Nice To Haves

Familiarity with Monday.com or similar project management platforms.
Familiarity with social media platforms, digital marketing tools, online business listings, and performance reporting.
Interest in history, architecture, arts, culture, and the Museum’s role in the community.
Proactive and dependable, with ownership of deadlines, follow-ups, and next steps.
Collaborative and service-oriented, resourceful and solutions-oriented, and willing to assist with project management, marketing, administrative, and production tasks as priorities evolve.
Interest in learning new systems, software, and creative skills, with the ability to grow into additional responsibilities over time.

Responsibilities

Serve as the central point of contact between the Communications team and Museum departments, coordinating requests, resources, information, and timelines.
Communicate with colleagues to anticipate needs and coordinate marketing and communications support for exhibitions, programs, events, and institutional initiatives.
Maintain the Museum’s Master and Marketing Calendars on Monday.com, tracking projects, key dates, deliverables, dependencies, and deadlines.
Coordinate projects from request through completion, gathering copy, images, specifications, and approvals; communicating deadlines and next steps; and following up on outstanding items.
Connect related initiatives, identify missing information or scheduling conflicts, flag potential delays, help prioritize competing requests, and maintain workflows, documentation, and records.
Assist with administrative and operational tasks that support the Communications team’s day-to-day work.
Coordinate the collection, organization, preparation, and distribution of marketing materials for exhibitions, programs, events, Membership, Advancement, and visitor communications.
Apply established brand guidelines, visual identity, messaging standards, and submission and review processes in coordination with the Communications team.
Assist with copywriting, editing, and proofreading for advertising, signage, presentations, social media, and other print and digital communications; check spelling, grammar, factual accuracy, completeness, and consistency.
Coordinate advertising placements, agreements, insertion orders, specifications, artwork requirements, and submission deadlines.
Communicate with advertising representatives, printers, and other vendors to obtain specifications, confirm deliverables, and coordinate production.
Gather and submit approved materials, maintain organized records and correspondence, and follow up to meet deadlines.
Coordinate invoice processing for advertising placements, print production, and other marketing-related expenses; track submissions and approvals and follow up with relevant departments to support timely payment.
Create and update website pages for exhibitions, programs, and events, ensuring information is accurate, current, and consistent with approved Museum communications.
Assist with coordinating paid advertising campaigns through Meta Business Suite and Ads Manager, following established objectives, budgets, and direction.
Coordinate with colleagues to gather content and assets for social media communications; support LinkedIn content and profile updates with the Communications Coordinator.
Monitor and maintain the Museum’s online presence across Google Business Profile, Glassdoor, and other relevant listings and review platforms; verify listing accuracy, monitor reviews and public feedback, flag issues or inquiries, and coordinate appropriate responses.
Track social media reach, impressions, engagement, and audience growth; compile regular performance reports and identify trends and opportunities for improvement.
Coordinate with the Communications Coordinator and other colleagues to support social media strategy, assets, and information.
Prepare and update visitor-facing signage, wayfinding, informational displays, and other materials supporting the visitor experience.
Create and update presentations using established branded templates, including routine text, image, and formatting updates.
Print, trim, assemble, and prepare materials for programs, events, visitor areas, and internal use; check accuracy, legibility, formatting, and consistency before distribution or installation.
Consult with the Communications team to ensure materials meet established visual and communications standards, and collaborate with the Senior Designer on advanced design projects.
Develop proficiency in Museum templates, production processes, Adobe InDesign, and other creative tools, with opportunities to take on additional design and production responsibilities as skills develop.