About The Position

The Project Manager III is responsible for leading the end-to-end delivery of complex Network and Security implementations for CBG customers. This role serves as the primary point of contact for customers and internal stakeholders, ensuring projects are delivered on time, within scope, and aligned with business objectives. Projects may include SD-WAN, SASE, Managed Security Services, Firewall, EDR/MDR, Network Transformation, and other technology solutions.

Requirements

  • Cross-Team Collaboration
  • Customer Interaction Management
  • Multiple Project Management
  • Technical Acumen
  • 5-7 Years Relevant Work Experience
  • Bachelor's Degree (or combination of coursework and experience, or extensive related professional experience)

Responsibilities

  • Lead multiple complex customer implementations simultaneously.
  • Develop and manage project plans, timelines, milestones, and deliverables.
  • Coordinate cross-functional teams to ensure successful execution.
  • Drive projects from kickoff through implementation, activation, and transition to support.
  • Act as the primary customer-facing project lead.
  • Facilitate status meetings and executive reviews.
  • Manage customer expectations and drive accountability across teams.
  • Build strong relationships with internal and external stakeholders.
  • Identify risks early and develop mitigation strategies.
  • Proactively manage dependencies and escalations.
  • Drive issue resolution across engineering, operations, security, procurement, and third-party vendors.
  • Maintain accurate RAID documentation.
  • Provide clear and concise project updates.
  • Present project status to customers and executive leadership.
  • Escalate concerns appropriately while proposing recommended solutions.
  • Ensure project documentation remains current and accurate.
  • Monitor project health, milestones, and delivery metrics.
  • Track scope changes and customer impacts.
  • Support billing readiness and revenue realization activities.
  • Ensure adherence to operational processes and governance requirements.

Benefits

  • Commission (for most sales positions)
  • Bonus (for most non-sales positions)
  • Best-in-class Benefits (physical, financial, and emotional support)
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