Project Manager II- Retail

PNC • Strongsville, OH

1d • $63,750 - $127,500 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Project Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Cleveland, OH or Birmingham, AL. The Project Manager II will lead complex, cross‑functional initiatives within our Retail Technology organization. This role is responsible for planning, executing, and delivering technology projects that enhance retail platforms, improve operational efficiency, and support strategic business goals.

Requirements

• Experience managing technology projects in complex, matrixed environments.
• Demonstrated experience in retail platforms
• Strong knowledge of Agile methodologies.
• Solid understanding of technology fundamentals (APIs, integrations, data flows, system design concepts).
• Proven ability to manage technical and business stakeholders.
• Excellent communication, planning, and organizational skills.
• Experience with digital platforms or financial technology integrations.
• Experience managing vendor‑implemented technology solutions.
• Background in financial services, banking, or fintech environments.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Accountability
• Agile Methodology
• Analytical Thinking
• Budgeting
• Leading Project Teams
• Meeting Organization
• Project Implementations
• Project Management
• Project Scope Development
• Retail Technology
• Stakeholder Engagement
• Strategic Objectives
• Strategic Planning

Responsibilities

• Lead the end-to-end delivery of medium‑to‑large technology projects within the retail domain.
• Develop project charters, schedules, resource plans, status reports, and risk/issue logs.
• Drive project execution using Agile, hybrid, or traditional project management methodologies depending on project needs.
• Facilitate sprint planning, daily standups, retrospectives, and cross‑team coordination as needed.
• Partner with business partners and stakeholders to define requirements and ensure alignment with business strategy.
• Translate complex business requirements into actionable technology workstreams.
• Ensure all technology changes meet regulatory, risk, and compliance requirements specific to retail.
• Serve as the primary point of contact for project updates, timelines, and escalations.
• Present project status to senior leaders and business stakeholders.
• Navigate competing priorities and guide teams toward effective decision-making.
• Proactively identify risks, dependencies, and constraints impacting delivery.
• Implement mitigation strategies and facilitate resolution across multiple teams.
• Ensure adherence to governance, audit, and regulatory standards.
• Manages projects from original concept through final implementation and post-project assessment.
• Accountable for meeting project objectives within established timeframes.
• May be assigned a single project or a portfolio, which require planning, oversight and communication across multiple segments.
• Manages and allocates resources and organizes the work.
• Drafts and submits project budget proposals, and recommends subsequent budget changes where necessary.
• Plans and schedules project timeliness and milestones using appropriate tools.
• Partners with internal project liaisons to acquire human and material resources, assigns tasks, directs activities, and controls project execution.
• Motivates and supervises project team members.
• Tracks and reports progress, analyzes the results based on facts, defines the products of the project, and forecasts future trends in the project.
• Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.
• Maintains communications for governing bodies and interested parties.
• Communicates project expectations to team members and stakeholders in a timely and clear fashion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level