Project Manager II

OneSource Virtual

7d•Remote

About The Position

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. The Project Manager II is a project management professional who will support OSV service implementation projects, leading successful end-to-end delivery. This role will also support a variety of service implementations, leading low-to-medium-complexity OSV service implementations. In this role, you will manage RAID, communicate with customers, and apply PMO governance with minimal guidance. PM II is developing judgment, decision-making skills, and deeper knowledge of OSV services.

Requirements

2-5 years of experience in project management or program coordination
Ability to learn and understand OSV services and platforms
Experience with project management tools
Exceptional communication and interpersonal skills
Ability to work with cross-functional teams and resolve issues

Nice To Haves

Build strong relationships and deliver solutions that meet customer needs
Conveys information clearly and effectively to diverse audiences
Understands and applies knowledge of OSV platforms and services
Responds effectively to changing priorities
Takes ownership of outcomes and follows through on commitments
Prioritizes tasks and manages time to meet deadlines
Effective communication skills across all mediums

Responsibilities

Manage a portfolio of customer implementation projects, owning workstream plans with minimal prompting and ensuring delivery meets quality and timeliness expectations.
Maintain accurate project documentation, including RAID logs with categorization and propose mitigations, and timely escalation of risks and issues.
Serve as the primary customer point of contact, producing tailored communications, managing expectations, and ensuring a smooth implementation experience.
Track delivery metrics, assess project health, and trigger recovery or corrective action plans as needed.
Apply PMO governance and standards with minimal guidance, contributing to consistent and efficient project execution.
Make bounded decisions within scope, documenting rationale and ensuring alignment with project goals.
Collaborate cross-functionally, negotiating and managing dependencies across teams to support coordinated execution.