Project Manager II

OpenGovChicago, IL
Onsite

About The Position

The Project Manager II (Government App Builder) will demonstrate strong ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results. Government App Builder is a low code, no code platform that enables state and local governments to build and implement solutions for grants management, disaster preparedness and recovery, capital planning, and project management.

Requirements

  • Minimum of 3 years of project management or related experience in a SaaS or technology environment
  • Experience supporting or managing projects related to grant administration, financial tracking, reporting, compliance, or capital budgeting
  • Strong aptitude for technology tools and solutions
  • Strong analytical thinking, system perspective, and process analysis skills
  • Demonstrated initiative and ability to translate detailed requirements into actionable plans
  • Ability to adapt to a rapidly changing product and respond to customer needs
  • Technical aptitude and proficiency with Professional Services and CRM tools

Nice To Haves

  • Familiarity with government budgeting concepts and practices, including capital improvement planning, is strongly preferred

Responsibilities

  • Set scope, timeline, and deliverables to ensure successful deployment for assigned customers
  • Ability to organize and manage multiple projects, with responsibilities varying based on each project’s complexity, size, and scope
  • Serve as a primary point of contact for project implementation activity, with support from senior team members as needed
  • Support project command and control of project delivery both internally and externally
  • Partner with cross functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders
  • Participate in the sales process as needed
  • Support development of implementation approaches, scope, and plans
  • Support Statement of Work creation on an as needed basis
  • Identify early signs of project and customer risks and escalate or support mitigation strategies
  • Occasionally travel to customer sites to conduct training and support customer relationships
  • Contribute to enhancing our methodology of project delivery of our growing set of solutions

Benefits

  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • 401(k) with company match
  • Paid parental leave, wellness stipends, and HSA contributions
  • Professional development and growth opportunities
  • A collaborative office environment with weekly catered lunches
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