Project Manager II - Value Based Operations

Cleveland Clinic

1d•Hybrid

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As Project Manager II, you will manage small projects or phases of larger projects, coordinating project team activities under the direction of a Project Manager III or IV. In this role, you will support the planning, organization, execution, and evaluation of project activities to achieve successful outcomes. The role focuses on implementing value-based strategy initiatives and population health programs designed to improve patient outcomes and help patients remain healthy and at home longer. You will work cross-functionally with enterprise partners, including primary and specialty physicians, pharmacy, nursing, social work, and other caregivers, with a primary focus on Medicare Advantage and ACO populations and priority contracts. This position will support initiatives such as implementing technology solutions, developing and improving clinical workflows like discharge planning and scheduling, creating QRGs and patient documentation, and coordinating delegated materials. As part of these efforts, you will facilitate meetings, document milestones, coordinate project activities, identify barriers, and help keep projects moving forward. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m., with an anticipated on-site requirement of 1–2 days per week at either the CCAC or Independence FHC location.

Requirements

Bachelor’s Degree in Business or a related field and three years of experience coordinating or managing various projects OR High School Diploma/GED and seven years of experience OR Associate’s Degree and five years of experience OR Master’s Degree and two years of experience
Effective relationship building skills

Nice To Haves

Project Management Certification (PMP)
Health system or healthcare experience
Strong project management skills (charters, documentation, coordination)
Experience with project documentation and project charters
Understanding of market network services and insurance contracts
Proficiency in Microsoft Teams, Word, PowerPoint, and Excel
Experience with Epic
High emotional intelligence and strong interpersonal skills
Ability to build and maintain strong relationships

Responsibilities

Manage all aspects of small projects or phases of larger projects.
Coordinate the activities of a project team under the direction of a Project Manager III or IV.
Achieve operational objectives by contributing information and recommendations to strategic plans and reviews.
Prepare and complete action plans.
Implement production, productivity, quality, and customer-service standards.
Resolve problems.
Completes audits and identify trends.
Determine system improvements and implement changes.
Meet financial objectives by participating in developing forecasting requirements.
Participate in preparing an annual budget and scheduling expenditures.
Analyze variances and initiate corrective actions.
Set and continually manage project expectations with team members and other stakeholders.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests.
Explore opportunities to add value to job accomplishments.
Other duties as assigned.