Project Manager III - Value Based Operations

Cleveland Clinic

2d•Hybrid

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. As Project Manager III, you will lead and manage complex projects focused on value-based strategy initiatives and population health programs. In this role, you will collaborate cross-functionally with physicians, pharmacy, nursing, social work, and other caregivers, with a primary focus on Medicare Advantage and ACO populations. You will support initiatives designed to improve patient outcomes and help patients remain healthy and at home longer, including implementing technology solutions, improving clinical workflows such as discharge planning and scheduling, developing QRGs and patient documentation, and coordinating delegated materials. As part of these efforts, you will facilitate meetings, track milestones, coordinate stakeholders, identify barriers, and keep projects moving forward to ensure successful implementation and alignment with organizational objectives. A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m., with an anticipated on-site requirement of 1–2 days per week at either the CCAC or Independence FHC location.

Requirements

Bachelor’s degree in Business or a related field and three years of project experience in an assigned area (i.e., progressively responsible experience supporting a clinical system and/or data and financial analysis) OR Associate’s degree and five years of experience OR Master’s degree and two years of experience
Effective relationship building skills

Nice To Haves

Project Management Professional (PMP) Certification
Health system or healthcare experience
Strong project management skills (charters, documentation, coordination)
Experience with project documentation and project charters
Understanding of market network services and insurance contracts
Proficiency in Microsoft Teams, Word, PowerPoint, and Excel
Experience with Epic
High emotional intelligence and strong interpersonal skills
Ability to build and maintain strong relationships

Responsibilities

Manage all aspects of moderately complex projects.
Lead/manage medium to large projects, leveraging basic project management tools to deliver results.
Accomplish project objectives by planning and evaluating project activities.
Achieve operational objectives by contributing information and recommendations to strategic plans and reviews.
Prepare and complete action plans.
Implement production, productivity, quality and customer-service standards.
Resolve problems.
Complete audits and identify trends.
Determine system improvements and implement changes.
Meet financial objectives by participating in developing forecasting requirements.
Participate in preparing an annual budget and scheduling expenditures.
Analyze variances and initiate corrective actions.
Set and continually manage project expectations with team members and other stakeholders.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests.
Explore opportunities to add value to job accomplishments.