Project Manager II, Fuel Services Support

Pilot Company•Knoxville, TN

1d•Onsite

About The Position

The purpose of this job is to monitor and maintain daily optimal blender performance, identifying issues and managing end-to-end repairs with support and third-party vendors. This role involves overseeing daily blender performance to ensure maximum uptime, quickly identifying operational issues to prevent downtime and minimize service delays, and problem-solving/troubleshooting blending equipment issues. The Project Manager II will decide when to escalate issues to support and technical vendors and manage the entire repair process with these vendors. Additionally, the role includes creating and tracking work orders and purchase orders in internal systems for technical support at various retail sites, managing and resolving open orders for accurate administrative records, and providing data-driven input for annual maintenance and capital budgets. The position also requires tracking daily blender metrics across all locations, participating in special projects, modeling behaviors that support the company’s common purpose, ensuring vendors and team members are supported, and completing other duties as assigned. Proficiency in navigating FSM/Salesforce is also required.

Requirements

High school diploma or equivalent certification required

Nice To Haves

Fuel Maintenance experience preferred

Responsibilities

Monitor and oversee daily blender performance to ensure maximum uptime
Identify blender operational issues quickly to prevent extended downtime and minimize service delays
Problem solves, trouble shoot issues with the blending equipment and decide when to escalate to support and technical vendors
Manage the end-to -end repair process with technical vendors
Create work orders and purchase orders in internal systems tracking technical support at various retail sites
Manage and resolve open work orders and purchase orders to maintain accurate administrative records
Provide data driven input to leadership for annual maintenance and capital budgets
Track daily blender metrics across all locations and put in data form
Participate in special projects identified by manager, operations team and commercial team
Model behaviors that support the company’s common purpose; ensure Vendors and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Be able to navigate FSM/Salesforce