Project Manager (Health Innovation & Policy)

City of Hope

19h•Remote

About The Position

Lead high-priority, enterprise-level, cross-functional strategic healthcare initiatives for City of Hope across multiple states, ensuring alignment with federal, state, and local health policies. Apply human-centered design (HCD) to define personas, co-create digital workflows, and prototype scalable service delivery models under HIPAA and state/federal regulations. Manage the full project lifecycle from stakeholder alignment and scope definition through sprint planning, QA, and go-live, ensuring HIPAA compliance, metric alignment, and on-time/on-budget delivery. Plan, develop, and manage complex multi-state healthcare projects improving access to NCI-level cancer care across diverse socio-economic and geographic populations. Conduct region-specific assessments to identify service gaps and design programs addressing rural and underserved communities. Build workflows and procedures using Lean Six Sigma (LSS), leading implementations for seamless transitions between national hospital systems and local levels. Optimize efficiency, care quality, and patient outcomes via LSS, evaluating outcome goals, analyzing quantitative data, developing workflows, and defining resources, budgets, and timelines. Perform qualitative and quantitative analysis of PHI and demographic data to extract actionable insights informing product development and market strategy. Ensure HIPAA and regulatory compliance while leveraging data to expand digital health offerings into underserved/emerging markets. Lead the design and implementation of healthcare tech solutions tailored to new patient segments, integrating analytics-driven insights to address unique needs and disparities. Direct strategic planning and execution of AI-enabled healthcare product development using HCD and Agile/Scrum methodologies. Collaborate with stakeholders across clinical departments, supportive care, patient/family councils, and Enterprise Technology to identify unmet needs, integrate resources, and build unified patient-facing digital platforms. Oversee complex tech projects across 6+ concurrent workstreams, driving cross-functional alignment on enterprise-scale digital health products. Evaluate, select, and implement healthcare management software and service providers supporting organizational objectives. Build custom weighted scoring models from the ground up to assess third-party vendors, strategic partners, and clients across 6+ quantitative/qualitative metrics. Define metric weighting based on business priorities and stakeholder input, enabling objective vendor selection, partnership evaluations, and client assessments aligned with organizational goals and compliance standards. Develop and execute partnership strategies supporting enterprise growth, including contract negotiation, stakeholder engagement, and long-term relationship management. Manage domestic and international B2B relationships and collaborate with cross-border teams to align delivery, compliance, and KPIs across diverse markets. Present strategic recommendations to executive stakeholders (including C-suite and advisory boards) using advanced data visualization and reporting tools (Excel, Tableau, Power BI, R, Python) to identify trends and inform decision-making. Create HCD-based patient journey mapping for cancer patients, clinicians, and health systems to identify optimization gaps. Telecommuting permitted from within the U.S.

Requirements

Bachelor’s degree or foreign equivalent in Health Administration, Public Health, Economics, Business Administration, or related field.
Two (2) years of experience as a Project Manager (Health Innovation & Policy) or related occupation.
Experience managing full project life cycle of enterprise priority, multi-state healthcare initiatives using human-centered design methodologies under Health Insurance Portability and Accountability Act (HIPAA) and regulatory frameworks.
Experience conducting region-specific assessments and working with state-specific healthcare regulations, provider networks, and access disparities for multi-state hospital system operations.
Experience building and standardizing new workflows and procedures using lean six sigma methodology and leading transition between national system and local levels.
Experience handling and interpreting patient health information (PHI) and socioeconomic data.
Experience leading the strategic planning and execution of AI-enabled healthcare product development initiatives using human-centered design principles and agile, or Scrum methodologies.
Experience overseeing technical projects across six or more concurrent workstreams or departments, ensuring cross-functional alignment on enterprise-scale digital health products.
Experience evaluating, selecting, and implementing healthcare management software platforms and service providers to support organizational objectives.
Experience developing custom weighted average scoring models from the ground up to evaluate third-party healthcare or innovation vendors, strategic partners, and clients across quantitative and qualitative performance metrics.
Experience acquiring and managing domestic and international business-to-business (B2B) relationships.
Experience applying data analysis and visualization tools to process large and complex datasets, identify patterns and trends, and communicating findings through visual human-centered storytelling to technical and executive stakeholders.

Responsibilities

Lead PM of high-priority, enterprise-level, cross-functional strategic healthcare initiatives across multiple states.
Ensure alignment with federal, state, and local health policies.
Apply human-centered design (HCD) to define personas, co-create digital workflows, and prototype scalable service delivery models under HIPAA and state/federal regulations.
Manage full project lifecycle from stakeholder alignment and scope definition through sprint planning, QA, and go-live, ensuring HIPAA compliance, metric alignment, and on-time/on-budget delivery.
Plan, develop, and manage complex multi-state healthcare projects improving access to NCI-level cancer care.
Conduct region-specific assessments to identify service gaps and design programs addressing rural and underserved communities.
Build workflows and procedures using Lean Six Sigma (LSS), leading implementations for seamless transitions between national hospital systems and local levels.
Optimize efficiency, care quality, and patient outcomes via LSS.
Perform qualitative and quantitative analysis of PHI and demographic data to extract actionable insights informing product development and market strategy.
Ensure HIPAA and regulatory compliance while leveraging data to expand digital health offerings into underserved/emerging markets.
Lead design and implementation of healthcare tech solutions tailored to new patient segments.
Direct strategic planning and execution of AI-enabled healthcare product development using HCD and Agile/Scrum methodologies.
Collaborate with stakeholders across clinical departments, supportive care, patient/family councils, and Enterprise Technology to identify unmet needs, integrate resources, and build unified patient-facing digital platforms.
Oversee complex tech projects across 6+ concurrent workstreams, driving cross-functional alignment on enterprise-scale digital health products.
Evaluate, select, and implement healthcare management software and service providers supporting organizational objectives.
Build custom weighted scoring models from the ground up to assess third-party vendors, strategic partners, and clients across 6+ quantitative/qualitative metrics.
Define metric weighting based on business priorities and stakeholder input.
Develop and execute partnership strategies supporting enterprise growth, including contract negotiation, stakeholder engagement, and long-term relationship management.
Manage domestic and international B2B relationships and collaborate with cross-border teams.
Present strategic recommendations to executive stakeholders using advanced data visualization and reporting tools.
Create HCD-based patient journey mapping for cancer patients, clinicians, and health systems to identify optimization gaps.