Project Manager, Facilities

Stanford Health Care•Palo Alto, CA

8d•$65 - $86•Hybrid

About The Position

The Project Manager leads key organizational initiatives for Stanford Health Care and is accountable for successful delivery of assigned projects. The role coordinates all aspects of project management, including scope, schedules, budgets, project plans, meetings, requirements, development, operational workflows, implementation, and compliance and regulatory alignment. The Project Manager identifies and resolves issues, monitors progress against schedule and budget, and serves as the main point of communication among the project team, subcontractors, customers, stakeholders, and senior leadership. The role may direct a project coordinator or senior project coordinator to expedite project-related work. The position delivers multiple projects of varying sizes, follows Facilities Services standards and processes, uses designated project-management tools, and works with Facilities Services leadership and the BOSI manager on budget targets, project status, and issue resolution. The Project Manager develops effective stakeholder relationships, coordinates post-project reviews and lessons-learned meetings, balances stakeholder interests, applies Lean practices, and guides projects from intake through completion. The role also develops work plans and reporting systems, identifies opportunities to improve effectiveness, presents information about operational effectiveness, and organizes and delegates work to achieve project outcomes.

Requirements

Bachelor's degree in a work-related discipline or field from an accredited college or university; relevant experience may substitute for the degree, in addition to the experience required for the position.
At least 5 years of progressively responsible, related work experience.
Ability to work independently, establish priorities, and make sound decisions while meeting time-sensitive deadlines.
Ability to present facts and recommendations effectively in oral and written form.
Ability to identify issues, risks, and escalations; assemble data, validate conclusions, and incorporate resolutions.
Ability to gain consensus among disparate groups.
Ability to exercise judgment and make effective decisions.
Ability to manage a significant workload, prioritize projects appropriately, and work independently.
Advanced proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, and Microsoft SharePoint.
Advanced ability to identify, develop, and quantify required corrective-action plans.
Experience with business-case preparation and cost-benefit analysis.
Demonstrated highly motivated self-starter.
Moderate proficiency with Microsoft Project, Primavera, or other project portfolio management software tools.
Familiarity with compliance and governance matters, including regulatory requirements, OSHPD, and Joint Commission.
Strong presentation and facilitation skills to communicate with and persuade a wide range of audiences.
Superior supervisory and matrix-management skills, including the ability to oversee tasks delegated to others.
Ability to serve as a change agent and transformational leader.

Nice To Haves

Experience working in healthcare and/or an academic medical center.
Program-management experience leading mission-critical programs involving significant organizational complexity.
Experience leading large teams in a matrix-management environment.
Experience developing, implementing, and monitoring process-improvement initiatives.
Experience developing, implementing, managing, and monitoring project-management frameworks and methodologies.
Experience developing and managing project budgets and processes.
Experience in space planning, architectural functional programming, or move management.
Project Management Professional (PMP) certification preferred.

Responsibilities

Deliver concurrent projects of various sizes through successful completion.
Follow Facilities Services standard work, processes, policies, and procedures; develop detailed project plans and complete required project documentation.
Coordinate with Facilities Services senior leadership and the BOSI manager on project budget targets, status, and related issue resolution.
Use designated project-management tools to report status, manage issues, and identify risks and escalations.
Develop and maintain effective relationships with project owners, operational leaders, business services, IT, vendors, and other stakeholders.
Provide backup support to Senior Project Managers on projects.
Coordinate post-project reviews and lessons-learned meetings after project stabilization.
Provide leadership while project coordinators position the team and collaborate in project implementation.
Balance internal and external stakeholder interests to maintain alignment on project outcomes.
Incorporate Lean practices to manage stakeholder and operational-leader expectations.
Understand customer requirements and manage stakeholder dynamics.
Facilitate project scope and collaboratively establish schedules, future-state processes, and operational workflows; guide projects from intake to completion within scope, schedule, and budget.
Develop effective and attainable work plans.
Identify and pursue opportunities to optimize effectiveness.
Develop and administer project-reporting systems.
Prepare and present information about operational effectiveness.
Organize and delegate work to achieve desired outcomes.