Project Manager, ERP Cutover

Langara College

1d • Hybrid

About The Position

In January 2020, Langara College migrated its HR and finance operations to the cloud-based Workday ERP platform. Langara is now moving into an exciting new phase of transforming its Student Information Systems (SIS) through a suite of solutions, including the Workday Student product. Design efforts to-date on Workday Student have revealed needs to adjust Langara’s existing Workday platform and related business processes. This role will primarily be supporting these Student-HR “touchpoint” projects. The Project Manager, the Cutover Lead will be responsible for ensuring both the quality of the solution and the success of its deployment. The role requires the flexibility to pivot between deep functional analysis and high-stakes logistical planning, often within the same week. Initially, your focus will be on business analysis supporting our testing and readiness phases. As we approach our go-live milestones, your responsibilities will transition to primarily leading the detailed planning and execution of all cutover activities.

Requirements

• Undergraduate degree in computing science, engineering, or a relevant discipline.
• A minimum of 8 years of experience, with a proven track record on at least two large-scale ERP implementation projects from testing through to go-live.
• Demonstrated, hands-on experience in cutover planning and execution in major system implementation.
• Considerable knowledge of project management, quality assurance and change management disciplines.
• Experience leading diverse groups to achieve an appropriate outcome.
• Knowledge of data analysis and data modeling (conceptual, logical).
• Solid understanding of key trends and players in the IT industry.
• Proven knowledge and continuous learning of business analysis discipline and best practices, and demonstrated contributions to practice improvement.
• Excellent organizational, planning, and prioritization skills.
• Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
• Effective presentation communication skills required; ability to clearly explain concepts to diverse audiences.
• Superior interpersonal skills.
• Proven ability to work effectively and diplomatically with a wide range of individuals at all organizational levels.
• Ability to establish and maintain effective relationships with management, faculty, employees, students, facilities and security staff, vendors, other institutions, external agencies and/or the general public.
• Effective organizational, planning and time management skills in meeting deadlines and working with frequent interruptions.
• Can conform and proactively adapt to shifting priorities, demands and timelines through analytical and problem-solving approach.
• Ability to work independently and in a team-oriented, collaborative environment.
• Ability to elicit cooperation from a wide variety of sources, including executive management, Project Sponsors, clients, and other departments.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Ability to maintain a high degree of confidentiality.
• Ability to write technical and user support documentation and training materials.
• Ability to make decisions in accordance to established policies, practices and standards.

Nice To Haves

• Experience in implementing Student modules on an ERP implementation project is strongly preferred.
• An equivalent combination of education and experience may be considered.
• Experience on an ERP implementation and deployment project is strongly preferred.
• Higher-education or public sector experience is an asset.

Responsibilities

• Develops and manages the detailed cutover plan that clearly details all technical and business activities for a successful implementation and go-live.
• Coordinates Readiness by leading technical testing, coordinating final data migration cycles, and overseeing the business readiness checklists to ensure all teams are prepared for the transition.
• Acts as the central point of contact for status updates, issue triage, and ensuring decisive communication across all stakeholder groups.
• Defines, manages, and executes Workday cutover plans for go-live, including all activities, resources, and timelines, and coordinates with the project team to ensure alignment.
• Defines, manage and executes the post-go-live hypercare support model, ensuring a smooth and stable transition for all end-users.
• Analyzes and Validates complex business processes to confirm readiness for go-live, ensuring that test scenarios cover critical requirements and identifying gaps in business readiness.
• Elicits and documents detailed requirements for cutover, including data validation, security role assignments, and business process handoffs.
• Liaises with functional stakeholders, technical teams, and vendors to troubleshoot issues and ensure a shared understanding of the solution and the cutover plan.
• Works closely with project delivery, operational, technical and organizational change management team members and other stakeholders in implementing integrated business process improvements, documenting agreements, and discussions.
• Provides ongoing support to ERP Business Analyst functions during non-cutover periods, including requirements gathering, workflow analysis, documentation, testing support, and stakeholder communications.
• Performs other related duties and responsibilities.

Benefits

• Extensive medical, dental, and vision coverage
• Hybrid-work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Employer paid defined benefit pension plan
• Potential eligibility for educational, training, and developmental programs
• Access to on-site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Course/program tuition reimbursements
• Wellness classes and campus engagement events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level