Project Manager Engagement Operations

Arete Incident Response•Boca Raton, FL

4d•Onsite

About The Position

The Project Manager Engagement Operations will be responsible for managing engagements, facilitating contract delivery, creating and activating projects, and ensuring accurate project data. This role involves collaborating with teammates, managing team accountability for timelines, tasks, timekeeping, budgeting, invoicing, and data capture. The Project Manager will also communicate project updates, coordinate calls, and manage an "on-call" shift for the Arete 911 service.

Requirements

Associate's Degree and 4+ years of experience managing projects in a fast-paced, client-facing environment or Bachelor's Degree
Fluent in English, reading and writing
Must have flexibility with work hours to accommodate “on-call” shifts
Ability to establish priorities, work independently and proceed with objectives with minimal supervision
Strong organizational skills with high attention to detail
Ability to accurately and efficiently communicate with the organization through both written documents and oral interactions
Ability to effectively guide, motivate, and manage a Tiger Team
MS Office (including MS Teams)
Virtual meeting tool experience (i.e. Zoom, Webex, etc.)
Ability to thrive in a fast-paced environment
A deep understanding of working with legal counsel
Experience working with and communicating to C-level executives, attorneys, and insurance carriers

Nice To Haves

Mavenlink and/or CRM experience

Responsibilities

Joins all scoping calls assigned to Tiger Team
Records the scoping call notes
Creates and facilitates the delivery/receipt of contracts and amendments related to the engagement
Creates and activates projects accurately and allocates Master Planning hours (in Mavenlink)
Collaborates with teammates to ensure accurate project data is entered into Mavenlink, including custom fields and regular data audit/review/update throughout the engagement
Manages accuracy and accountability of TT members with respect to: timeline of engagement, individual tasks, timekeeping, budgeting, invoicing, data capture
Communicates and coordinates project updates with the CCC via email
Coordinates calls between internal and external parties and records notes for update calls with client and counsel
Works an “on-call” shift one time per week to cover Arete 911 service
Coordinates the initial scoping call during 911 coverage
May perform other duties as assigned by management