Project Manager Engagement Operations

Arete•Boca Raton, FL

1d•Onsite

About The Position

This role is responsible for managing project engagements, ensuring accurate data, and facilitating communication between internal teams, clients, and legal counsel. The Project Manager will be part of a Tiger Team, supporting various aspects of project delivery from contract initiation to completion. This includes managing timelines, budgets, timekeeping, and client communications, as well as participating in an "on-call" shift to cover urgent service needs.

Requirements

Associate's Degree and 4+ years of experience managing projects in a fast-paced, client-facing environment or Bachelor's Degree
Fluent in English, reading and writing
Must have flexibility with work hours to accommodate “on-call” shifts
Ability to establish priorities, work independently and proceed with objectives with minimal supervision
Strong organizational skills with high attention to detail
Ability to accurately and efficiently communicate with the organization through both written documents and oral interactions
Ability to effectively guide, motivate, and manage a Tiger Team
MS Office (including MS Teams)
Virtual meeting tool experience (i.e. Zoom, Webex, etc.)
Ability to thrive in a fast-paced environment
A deep understanding of working with legal counsel
Experience working with and communicating to C-level executives, attorneys, and insurance carriers

Nice To Haves

Mavenlink and/or CRM experience

Responsibilities

Joins all scoping calls assigned to Tiger Team
Records the scoping call notes
Creates and facilitates the delivery/receipt of contracts and amendments related to the engagement
Creates and activates projects accurately and allocates Master Planning hours (in Mavenlink)
Collaborates with teammates to ensure accurate project data is entered into Mavenlink, including custom fields and regular data audit/review/update throughout the engagement
Manages accuracy and accountability of TT members with respect to: timeline of engagement, individual tasks, timekeeping, budgeting, invoicing, data capture
Communicates and coordinates project updates with the CCC via email
Coordinates calls between internal and external parties and records notes for update calls with client and counsel
Works an “on-call” shift one time per week to cover Arete 911 service
Coordinates the initial scoping call during 911 coverage
May perform other duties as assigned by management