Project Manager, Data Operations and Technology (DOT)

Center For Health Information And Analysis • Boston, MA

9d • $105,000 - $120,000 • Hybrid

About The Position

The Center for Health Information and Analysis (CHIA) aims to be the agency of record for Massachusetts health care information, responsibly stewarding sensitive data and objectively reporting on the quality, affordability, utilization, access, and outcomes of the Massachusetts health care system. The Project Manager will oversee all facets of complex projects from initiation to completion, including technical project delivery. They will independently manage defined workstreams, contributing to planning, coordination, risk monitoring, and process improvement. This role is ideal for a driven and enthusiastic individual seeking to make a significant impact on a critical component of the Commonwealth’s healthcare reform system. CHIA offers a flexible, collaborative, and hybrid work environment, combining in-person work at our Boston office with remote work flexibility.

Requirements

• Minimum of 5 years of experience managing technical projects using Agile, Waterfall, or hybrid methodologies.
• Demonstrated understanding of system architecture, software development lifecycles (SDLC), and infrastructure requirements to evaluate technical feasibility and guide delivery teams.
• Project management experience and knowledge of MS Project and Azure DevOps.
• Ability to learn technical processes and translate project details into clear documentation, status updates, and action items using technical expertise.
• Demonstrated ability to communicate effectively both orally and in writing with technical and non-technical audiences.
• Ability to manage multiple projects simultaneously and respond to changes in priorities flexibly.
• Experience delivering projects on time and within scope.
• Strong customer service background to resolve user requests and maintain client relationships.
• Ability to identify, isolate, and communicate issues and risks, and develop agency-wide procedures, standards, and guidelines.

Nice To Haves

• Experience working in a healthcare environment, public agency, or IT department.
• Experience with crafting clear and well-structured business requirements and documentation.
• PMP Certification.

Responsibilities

• Partner with delivery teams to assess technical feasibility, align realistic timelines, and guide projects using knowledge of system architecture, SDLC, data, and infrastructure needs.
• Lead software development and data management projects from planning through delivery, ensuring clear communication, alignment, and focus on shared goals.
• Coordinate with directors and cross-functional teams to manage resources, risks, issues, dependencies, impact analyses, and contingency plans to keep projects on track.
• Serve as a trusted liaison for clients, stakeholders, sister agencies, and internal teams by gathering information, documenting options, and supporting collaborative problem-solving.
• Facilitate meetings, follow up with team members, prepare clear project documentation and status updates, and support CHIA project management best practices.

Benefits

• Competitive salary range of $105,000 - $120,000.
• Comprehensive benefits package.
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed