Project Manager, Data Center Services

Schneider Electric•Franklin, OH

11d•Onsite

About The Position

Serve as the primary point of contact for customers, delivering a "white glove" experience throughout the project lifecycle. Own projects from PO conversion through customer turnover and facility readiness. Develop and manage project schedules, trackers, action items, and deliverables. Coordinate with customers, contractors, engineering, supply chain, field services, and internal stakeholders. Lead site meetings and customer-facing project reviews. Lead internal coordination, scheduling, and status meetings. Facilitate quality meetings with internal and external stakeholders. Support equipment delivery, installation, commissioning, and startup activities. Drive issue resolution and escalate risks to ensure project success. Manage customer communications and maintain high levels of customer satisfaction. Coordinate activities with electrical and general contractors. Manage multiple projects and priorities in a fast-paced environment.

Requirements

5+ years of project management, project coordination, services, or related experience preferred
Passion for issue resolution is KEY!
Strong ownership mentality and accountability for project outcomes
Proven ability to drive issues to closure and keep projects moving forward
Strong customer focus with a commitment to client satisfaction
Excellent organization and project tracking skills
Ability to prioritize and manage multiple competing demands
Strong communication and stakeholder management skills
Resourceful problem-solver who takes initiative and finds answers
Experience managing schedules, customers, and project deliverables
Comfortable working with contractors, technical teams, and cross-functional partners
Willingness to learn and self-train on products, systems, and procedures
Ability to understand technical concepts and effectively communicate with engineering and field teams
Strength in GSuite tools is expected

Nice To Haves

Experience in data centers, electrical infrastructure, construction, industrial, or technical environments preferred
Bachelor's degree and/or PMP certification preferred, but not required

Responsibilities

Serve as the primary point of contact for customers, delivering a "white glove" experience throughout the project lifecycle
Own projects from PO conversion through customer turnover and facility readiness
Develop and manage project schedules, trackers, action items, and deliverables
Coordinate with customers, contractors, engineering, supply chain, field services, and internal stakeholders
Lead site meetings and customer-facing project reviews
Lead internal coordination, scheduling, and status meetings
Facilitate quality meetings with internal and external stakeholders
Support equipment delivery, installation, commissioning, and startup activities
Drive issue resolution and escalate risks to ensure project success
Manage customer communications and maintain high levels of customer satisfaction
Coordinate activities with electrical and general contractors
Manage multiple projects and priorities in a fast-paced environment