Project Manager, Clinical Research

Life Line Screening•Cleveland, OH

1d•Hybrid

About The Position

The operational responsibilities as outlined below will be prioritized by the Project Manager, Clinical Research and the Senior Program Director of Clinical Research. This role involves both project management (70%) and client management, experience, and maintenance of industry knowledge (30%). The Project Manager will assist in startup, feasibility and qualification of clinical trial services opportunities, scope workflows, execute deliverables with cross-functional teams, and prepare and deliver all necessary client and executive level project reports. Additionally, the role includes preparing and delivering program reports, identifying scope changes, leading project meetings, managing day-to-day operations for multiple clients, and developing processes for the PM team. It also involves coordinating IRB submissions, preparing training materials, coordinating with IT and external partners for reporting and invoicing, supporting process improvement plans, and fostering client relationships.

Requirements

BA/BS in the sciences, marketing, or business; or equivalent education/ relevant experience.
4+ years of project management experience in managing complex projects, in clinical research and clinical trial services.
Excellent time management.
Outstanding written and oral communication with attention to detail.
Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
Ability to maintain discretion and confidential information.
Strong organizational skills, time management skills and attention to detail required.
Ability to prioritize and manage multiple tasks/projects and support positions.
Ability to meet tight deadlines and work well under pressure.
Ability to work independently, be self-directed and demonstrate initiative.
Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
Exhibit good judgment and decision-making skills.
Must be a team player.
Proven team building and leadership skills.
Proven track record to gain confidence and maintain communication across all levels of the organization.

Nice To Haves

Project Management Certification (such as PMP).
Proficiency in Smartsheets.

Responsibilities

Assist in startup, feasibility and qualification of clinical trial services opportunity in collaboration with the business development team.
Scope workflow and understand deliverables from Statement of Work.
Execute all deliverables in collaboration with cross-functional leadership teams at Life Line Screening.
Prepare specs for all reporting needs necessary for all client and executive level project reports.
Deliver all reporting to client.
Demonstrate analytical ability business strategy, planning, and execution.
Prepare and deliver all program reports and analyses.
Identify scope changes and provide timelines and process iteration for client understanding execute delivery within the agreed upon timeline.
Attend start up meetings remote and in-person when applicable.
Set regular agendas and lead project meetings with cross function operational teams.
Identify risk to project deliverables.
Manage day to day project operations for multiple clients at once.
Develop processes and procedures for PM role within the expanding team.
Rapid response time to client needs and requests.
Coordinate IRB submissions and manage regulatory binders when applicable.
Prepare and deliver project-related training materials to team members.
Coordination with internal IT and external partners to ensure LLS has proper reports accessible for tracking patient activity through recruitment funnel as well as manage and maintain accurate reporting for invoicing of services.
Work with clinical trials team to manage and support process improvement plans to meet recruitment feasibility.
Reacts to and overcomes problems or objections from client.
Coordinates billing process.
Follows-up on all deadlines, making sure all materials, reports, invoices are on time.
Entertains and nurtures relationships with current and prospective clients.
Ability to travel ~10% nationally.
Work to establish plans to foster growth as routine gap analysis are conducted on the growing suite of services.