Project Manager - Chief of Staff

Luxer One•Mcclellan, CA

1d•Hybrid

About The Position

At Luxer One, we’re committed to making life simpler by automating package acceptance and completely solving the package problem using the best technologies available. Whether it’s last mile delivery at multifamily properties and offices, or click & collect orders in retail, we find the best solutions for our customers and ensure their success. The Project Manager, Office of the Chief of Staff (CoS PM) is accountable for driving the execution of high-priority, cross-functional initiatives sponsored by executive leadership. This role converts strategic direction into disciplined execution by enforcing timelines, dependencies, decision-making, and follow-through across teams. In this role you will partner closely with the Chief of Staff to manage a portfolio of strategic and operational initiatives that span functions (Operations, Product, Sales, Finance, Facilities, etc.). You will not own functional teams, but own project rigor — planning, tracking, escalation, and delivery. The CoS PM is responsible for maintaining visibility into initiative health, identifying risks early, driving accountability, and ensuring leadership decisions translate into measurable outcomes.

Requirements

2-3+ years in project management, program management, or operations roles
Experience managing cross-functional initiatives in a fast-paced environment
Strong written and verbal communication skills
Proven ability to manage multiple priorities with discipline and follow-through
Experience supporting senior or executive leaders preferred
Bring structure, clarity, and calm to complex initiatives
Escalate early with recommendations, not just problems
Bias toward action, accountability, and measurable outcomes
Operate with discretion, integrity, and trust
Strong project management fundamentals (planning, risk management, dependency tracking, change management)
Executive-level communication and judgment
Ability to influence without authority
High attention to detail paired with big-picture thinking
Comfort operating in ambiguity with evolving priorities

Responsibilities

Manage end-to-end execution of executive-sponsored projects from kickoff through completion.
Translate strategic priorities into clear scopes, milestones, owners, and success metrics.
Maintain integrated project plans, decision logs, and dependency tracking.
Shepherds New Product Introductions (NPI) to ensure the right teams are following the company process and engaged in meetings to ensure appropriate hand-offs.
Track progress across multiple concurrent initiatives; surface risks, blockers, and trade-offs early.
Prepare concise executive updates (status, risks, asks, recommendations).
Ensure commitments made in leadership forums are tracked to closure.
Coordinate stakeholders across departments to align timelines, resources, and deliverables.
Drive resolution of cross-team dependencies without direct authority.
Escalate issues with context, options, and recommended paths forward.
Run project operating rhythms (weekly check-ins, milestone reviews, executive readouts).
Enforce standard work for project planning, documentation, and change control.
Ensure decisions, actions, and outcomes are clearly documented and communicated.
Identify patterns in execution breakdowns and recommend process or governance improvements.
Support the Chief of Staff in evolving lightweight project management frameworks that scale with the business.