Project Manager, Business Operations- (Hybrid- Toronto/Calgary)

ClearGov•Toronto, ON

12d•CA$100,000 - CA$120,000•Hybrid

About The Position

ClearGov is seeking a Project Manager with a passion for learning, a kind heart, a positive attitude, and a great sense of humor to join their growing Business Operations team. This role is crucial for executing the company's mission and involves leading internal change management initiatives. The Project Manager will work cross-functionally with internal stakeholders to guide ClearGov through critical transformation projects, collaborating with leaders across Product, Engineering, Sales, Customer Success, and Finance to ensure organizational alignment and seamless operational execution.

Requirements

5+ Years of Experience: Proven track record as a Project Manager leading complex, cross-functional projects.
SaaS Industry Expertise: Strong background working within a fast-paced software-as-a-service (SaaS) business model.
AI Implementation Experience: Practical experience managing AI transformation initiatives, automated workflows, or implementing AI tools within a business environment.
Project Management Credentials: Project Management Professional (PMP) certification is strongly preferred, or active enrollment in an accredited PMP certification course with a clear path to completion.
Framework Rigor: Demonstrated expertise utilizing formal project management methodologies to structure highly organized, repeatable processes for corporate-wide initiatives.
Change Management Mastery: Strong understanding of change management frameworks with a demonstrated ability to transition teams smoothly through technical and operational shifts.
Advanced Problem-Solving: Highly organized with exceptional capabilities in juggling multiple high-priority corporate projects simultaneously.
Self-motivated, self-starter with a zeal to win
Great communicator; strong oral and written skills
Ability to think creatively and innovatively
Hands-on problem solver who enjoys cracking difficult nuts
Quick study – able to pick up and apply new concepts in a hurry
Track record of achievement
Enjoys working on and helping to build outstanding teams
Demonstrates an entrepreneurial spirit and gets stuff done
A sense of humor and doesn’t take themselves too seriously

Responsibilities

Lead end-to-end project management for vital internal change initiatives, guiding the organization through major systems changes and workflow optimization projects.
Oversee critical systems evaluations and cross-functional technology rollouts to upgrade ClearGov's internal tech stack.
Identify, evaluate, and manage the implementation of AI-driven tools and workflows to enhance internal productivity and data efficiency across various business units.
Project-manage corporate development and M&A integration projects, ensuring standard operational procedures and cultures align seamlessly.
Partner with internal stakeholders across the business to gather requirements, build alignment, map dependencies, and manage project timelines effectively.
Utilize formal project management frameworks to build, maintain, and share critical project artifacts—including Stakeholder Matrices, Project Timelines, Dependency Maps, Risk Logs, and RACI matrices—to provide clear visibility to the executive leadership team.