Project Manager - Business Operations

Freeman•Dallas, TX

8d•Hybrid

About The Position

The Project Manager – Branch Operations assists and supports the Regional - General Manager with the planning and execution of assigned projects within a geographic region. This position will work closely with multiple operations and sales departments ensuring relevant operational information is shared and acted upon. The Project Manager – Branch Operations will also work on various ad-hoc projects pertaining to the branch to drive efficiencies and change. This position will support our Audio Visual and Event Technology team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week based out of Dallas, TX.

Requirements

Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required
Minimum 3 years’ professional industry experience
Minimum 2 years’ experience managing projects
Working knowledge of audio visual systems and live event production
Demonstrate strong leadership skills and strategic thinking with the ability to flourish in a matrix organization
Ability to manage difficult or emotional customer situations successfully and timely
Understanding of business implications of decisions; working knowledge of competition
Ability to write routine reports and correspondence
Ability to speak effectively to multiple audiences internally and externally; proven ability to communicate effectively verbally and in writing with customers at all levels
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to make decisions based on computer-generated reports
Ability to generate electronic reports
Must be an innovative problem solver with the ability to deal quickly and effectively with issues
Demonstrated experience in working with cross-functional teams and large programs
Strong analytical, organizational, collaborative, and critical thinking skills required
Meticulous attention to detail as well as superior organizational and creative thinking skills
Must have experience juggling multiple clients with competing demands; proven ability to adapt while managing multiple competing priorities
Ability to deliver a technical message to a non-technical audience
Excellent verbal and written communication, negotiation and presentation skills with the ability to effectively interact with numerous business teams
Ability to respond to common inquiries or complaints from employees, customers, or regulatory agencies
Advanced Microsoft Office Suite skills (i.e., Excel, Outlook, Teams, Word)
Understanding of O.S.H.A. requirements

Responsibilities

Participate in the planning and implementation of operational activities in the region providing relevant and up to date information to planning and design teams to ensure optimal execution of events
Review and help resolve any production schedule conflicts between internal departments and outside parties
Build and maintain relationships with suppliers, facilities, and contingent/casual labor providers
Attend pre-con meetings and assist with site surveys as needed to ensure proper planning
Reviews and maintains all documentation of relevant operational information needed to produce events in the region
Ensures functional departments (e.g. Implementation, Labor, Production Design) have accurate and most recent information regarding operational factors in the region
Coordinate operational plans and changes with show site execution team to maximize profitability and best use of resources
Ensures that company safety guidelines are followed and implemented at show site
Act as liaison to sales team to support their understanding of operational guidelines of facilities in the region
Serves as point of contact for teams when multiple departments are involved to ensure team is working in synergy
Ensures Freeman standards are met by performing quality control and necessary escalations throughout the development of projects in the region
Measure project performance to identify areas of improvement