Project Management Co-Op/Intern
About The Position
As a Project Manager, you will be a member of the Ceiling Plus Project Management team, serving customers and project managers. Your primary responsibility is to support customers and project managers through the successful completion of assigned projects. This is a customer-facing role, requiring you to ensure customer responses and expectations are met, leading to the highest level of customer satisfaction. The position involves acting as a point of contact for customers and sales representatives, providing customer and project manager support, assisting with organizing and hosting project meetings, creating shippers, submitting close-out documents for projects, maintaining communication logs for ongoing projects, tracking project milestones, updating project schedules in the backlog, assisting with data tracking, and timely escalating financial concerns or issues to upper management.
Requirements
- Demonstrate highest level of customer satisfaction
- Must be motivated, highly organized and detail orientated
- Strong communication skills both written and verbal
- Excellent problem solving and decision-making skills
- Ability to prioritize
- Must be a team player
- Proficient in Microsoft applications (Word, Excel, etc.) and Smartsheet
- Candidate must be actively enrolled in school
Nice To Haves
- Ability to read construction drawings preferred
- Working towards a Bachelor’s degree in Project Management, Construction Management or similar program preferred
Responsibilities
- Support customers and project managers through the successful completion of assigned projects
- Ensure customer responded to and expectations are met, resulting in the highest level of customer satisfaction
- Manage day to day interaction with internal and external customers
- Communicate difficult/sensitive information to clients tactfully
- Aide in developing lasting relationships with clients that foster new business opportunities
- Maintain and update project records
- Process design solution orders through project close out
- Act as a point of contact for customers and sales representatives
- Provide customer and PM support
- Assist with organizing and hosting project meetings
- Create shippers and submit close out docs for projects
- Maintain communication log for ongoing projects
- Track project milestones and update project schedules in backlog
- Assist with data tracking
- Escalate financial concerns/issues to upper management timely
Benefits
- Two medical insurance options
- Vision coverage
- Dental coverage
- Employees generally pay 25% of the monthly premium cost for optional programs, USG pays the rest
- Coverage options offered on the first day of employment with no waiting period
- 401(k) Investment Plan with company match
- Pension plan
- Life insurance
- Accident insurance
- Legal insurance
- Pet insurance
- Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity
- Paid time off
- Paid holidays
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What This Job Offers
Career Level
Intern
Number of Employees
1-10 employees
