Project Management Analyst
About The Position
The Senior Project Management Analyst supports the coordination, monitoring, and execution of projects and programs related to data and technology contracts, vendor management, and managed service agreements. The role partners with internal business stakeholders and external service providers to monitor contractual obligations, track project milestones, analyze financial and operational performance, and support effective delivery of technology services. The work emphasizes stakeholder collaboration, financial oversight, project management, vendor relationships, contract administration, and business analysis rather than hands-on technical development. The position supports management and administration of IT contracts, vendor relationships, and managed service agreements within the Data & Technology organization. It works with Finance, Legal, technology portfolio leaders, contract managers, and vendors to coordinate contract requirements and project execution, maintain project and financial records, monitor performance, and identify risks and opportunities to improve contract administration and vendor management processes. This is a hybrid position available in Pittsburgh, Pennsylvania; Memphis, Tennessee; and Dallas, Texas. The anticipated arrangement is four days per week in the office and one day eligible for remote work, subject to business needs and management approval. Candidates must reside within 50 miles of their assigned FedEx campus location, subject to confirmation of applicable domicile requirements.
Requirements
- Bachelor’s degree or equivalent in business, finance, computer science, or a directly related discipline.
- Four years of exempt experience in project management, product development, systems design/development, or business/financial planning and analysis.
- Experience developing, implementing, and maintaining systems.
- Experience using project management or planning software.
- Demonstrated analytical, organizational, and planning skills.
- Strong human relations, leadership, and communication skills.
- Strong stakeholder collaboration and organizational skills.
Nice To Haves
- Experience with Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook.
- Experience with Microsoft Power BI.
- Experience with Microsoft Power Apps.
- Experience in financial analysis and reporting.
- Experience in data analysis and performance reporting.
- Experience in vendor and supplier relationship management.
- Experience in IT contract administration and contract lifecycle management.
- Experience monitoring and reporting on service-level agreements.
- Experience in project management and milestone tracking.
- Experience in contract funding validation and financial reconciliation.
- Experience coordinating managed service providers.
Responsibilities
- Coordinate and monitor projects and contractual activities involving technology vendors, managed service providers, and internal stakeholders.
- Review and coordinate IT contracts, vendor agreements, statements of work, managed service agreements, and related documentation for alignment with business requirements, funding, and established processes.
- Monitor service-level agreements, vendor performance, project milestones, deliverables, schedules, dependencies, and performance indicators; identify risks, delays, and areas requiring attention.
- Validate project funding and support financial planning and analysis, expenditure tracking, financial commitment reviews, reconciliation, and budget-related reporting.
- Coordinate with Finance, Legal, technology portfolio leaders, contract managers, and external vendors to address contractual and operational requirements.
- Assist in defining and documenting vendor scopes of work, project requirements, service expectations, contractual deliverables, and contract modifications.
- Collect, analyze, and interpret financial, operational, and performance data to support problem resolution, business decisions, and continuous improvement.
- Develop and maintain project documentation, status reports, dashboards, performance metrics, contract records, and financial reports.
- Monitor department schedules to help ensure projects are completed on or before projected completion dates.
- Communicate project updates, contractual concerns, financial findings, risks, issues, potential delays, and recommended next steps to stakeholders.
- Identify opportunities to improve vendor management processes, contract administration workflows, reporting efficiency, and operational effectiveness.
- Support contract lifecycle management tools, processes, and ongoing vendor-related projects.
- Build and maintain effective working relationships with internal stakeholders and external service providers.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
