Project Document Coordinator - Submittals

Ferguson EnterprisesRaleigh, NC
Hybrid

About The Position

Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, is seeking an organized, highly motivated, and detail-oriented Project Document Coordinator to provide administrative support to their Corporate Submittal Center team and Managers. This role involves working closely with the Regional Quotations team to offer excellent, comprehensive administrative support. The position is currently hybrid/flexible for candidates in Raleigh, NC, Nashville, TN, and Newport News, VA.

Requirements

  • Ability to collaborate and support quotations associates and managers in a team-oriented environment
  • Proficient in Microsoft Office 365 Suite, especially Teams and Outlook
  • Excellent written and verbal communication skills with ability to communicate across all levels of the organization
  • Strong computer and typing skills
  • Ability to handle a highly deadline driven environment
  • Ability to be flexible and adaptable as this position often requires multi-tasking
  • Ability to identify business critical issues quickly and navigate priorities based on last minute changes
  • Be well organized, detail oriented, and have excellent time-management skills
  • Possess a high level of integrity and professionalism
  • For hybrid workers: Candidates based in the general Raleigh, Nashville, or Newport News markets are expected in the office 3 days per week.
  • For hybrid workers: Must have high speed internet connection

Nice To Haves

  • Proficient in Adobe Pro is a plus

Responsibilities

  • Create Submittal and Operation & Maintenance manuals for ongoing projects
  • Manage high-volume email requests via shared Outlook inbox
  • Organize and file inbound emails and attachments appropriately in project folders
  • Collaborate with Customer Service Supervisor to ensure job scheduling is coordinated accurately
  • Identify business critical issues quickly and collaborate with team members to resolve
  • Support quotations team through input of job information into quotations software site, BidTracer
  • Use and maintain established SOPs to complete administrative processes
  • Provide phone support for incoming calls as needed

Benefits

  • health, dental, vision, paid time off, life insurance and a 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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