DWFS - Project Director

Dynamic Workforce Solutions•Tulsa, OK

22d

About The Position

The Project Director provides executive leadership and operational oversight for Workforce Centers, ensuring contract compliance, performance attainment, fiscal stewardship, and alignment with Board priorities. The role leads and coaches the Workforce Center team so operations meet funding-source requirements and regional performance goals are achieved or exceeded. The Project Director plans and implements a quality management model focused on continuous improvement and customer satisfaction. With support from the project accountant, the role prepares operational budgets covering multiple funding streams and cost allocations, monitors expenditures, and ensures funds are used in accordance with program regulations, regional protocols, and policies without exceeding budgets. The position also maintains approved cost-allocation plans. The Project Director works with the Board, DWFS management, staff, workforce partners, community organizations, employers, and the public. The role monitors project performance and regulatory compliance, identifies effective practices, and manages staffing and employee development. Dynamic Workforce Solutions describes its work as human-centered and focused on workforce training, consulting, management, and administrative services.

Requirements

Prior experience as a senior staff member in Workforce Development.
Experience in training, coaching, and mentoring.
Strong business knowledge of fiscal operations and performance measurement.
Top-level project management, organizational, personnel, problem-solving, and data-analysis skills.
Ability to meet deadlines required by employees and customers.
High-level communication skills and ability to work independently.
Strong technical skills and commitment to continual improvement.

Responsibilities

Provide executive leadership and operational oversight to ensure contract compliance, performance attainment, fiscal stewardship, and alignment with Board priorities.
Coach and lead the Workforce Center team to meet funding-source requirements and regional performance goals.
Plan and implement a quality management model for continuous improvement and customer satisfaction.
Prepare operational budgets covering multiple funding streams and cost allocations with assistance from the project accountant.
Ensure funds are expended according to program regulations, regional protocols, and policy.
Monitor expenditures across funding streams to maximize available funds while preventing overages.
Maintain approved cost-allocation plans for allowable use of funds.
Represent the Workforce Centers in local, state, and national forums as requested.
Meet regularly with program managers and staff to review performance and contract matters.
Ensure compliance with applicable federal, state, and local regulations governing workforce development operations.
Build and maintain positive working relationships with the Board and workforce partners to support funding, customer satisfaction, and community relations.
Communicate effectively with the Board, DWFS management, operations staff, community partners, and the public.
Develop and maintain relationships with employers, support-service organizations, economic development groups, and faith-based and community-based organizations.
Identify best practices for replication where appropriate.
Meet with the workforce systems management group to assess project status and share directives and procedures.
Fill open positions promptly; hire and promote employees using sound decision-making; evaluate and recommend personnel actions fairly and promptly; and provide timely performance-focused coaching.
Use Extreme Customer Service behaviors in interactions with internal and external customers.